About the job
Summary Of Job
The HRIS Analyst partners with internal customers to configure, test, maintain, and support Workday, while also handling reporting and day-to-day system needs. This role may work across multiple modules, including HCM, Learning, Talent & Performance, Recruiting, Compensation, and Benefits. Experience with Studio, building integrations, and working with external vendors is a plus.
This role is hybrid, with occasional on-site time in our Franklin, TN office as needed. Please note that relocation assistance is not available for this role.
Essential Duties And Responsibilities
- Provide excellent customer service to employees and managers.
- Responsible for performing configuration changes, system setup, and security changes in Workday. Continuously drive system engagement.
- Collaborate directly with internal customers to research, troubleshoot, resolve and track issues in a timely and creative manner.
- Maintain technical knowledge of and stay informed of current system requirements for all HRIS modules and actively participate in design, implementation and support.
- Perform analysis of existing business processes and system design to identify, evaluate, and propose solutions in response to inefficiencies, business issues, and challenges.
- Execute daily maintenance activities and tasks including but not limited to role assignments, security and data audits, organization changes, process tasks, etc.
- Provide expertise on third-party interface requirements.
- Develop and deliver custom reports, dashboards and ad hoc reporting requests. Assist with the compilation of monthly metrics.
- Engage in Workday Community in order to stay informed of upcoming new features and enhancements and provide recommendations to leadership.
- Develop, maintain and execute test scripts and participate in all facets of testing.
- Provide ongoing HRIS training for end-users.
- Develop and maintain system and training documentation and content.
- Handle stress and job demands.
- Work cooperatively with others.
- Special projects and other duties as assigned.
Education And Experience
- Bachelors in IT or Human Resources or related field is preferred
- 5+ years of Workday HRIS experience
Skill And Abilities
- Able to understand, communicate, comply with and administer policies and procedures.
- HR and HRIS industry knowledge.
- Able to work effectively in a high volume, fast-paced environm