OUR MISSION | REMARKABLE IMPACT
Remarkable impact is the heart of Foundation For The Carolinas’ mission, and the driving force behind our mission is the collective impact of thousands of nonprofits, families, companies, and organizations who partner with us to amplify the power of giving.
HOW YOU’LL ADVANCE OUR MISSION | POSITION OVERVIEW
The Donor Operations Analyst plays a critical role in ensuring the timely, efficient, accurate, and scalable processing of donor contributions and grantmaking activities. This position sits at the intersection of finance, development, and technology, with a strong emphasis on automation, process improvement, and data integrity.
The ideal candidate brings analytical rigor and systems thinking to streamline gift processing, enhance donor experience, and optimize workflows in a high-volume, complex nonprofit environment.
YOUR UNIQUE IMPACT | ROLES & RESPONSIBILITIES
Gift Processing & Donor Operations
- Oversee and directly support end-to-end gift intake and processing, including cash, checks, credit cards, ACH, wire, interfund transfers, stock, illiquid and in-kind donations, with responsibility for hands-on gift entry as needed
- Ensure accurate and timely recording of gifts in CRM and financial systems, identifying opportunities to streamline workflows and reduce manual effort
- Maintain compliance with donor intent, IRS regulations, and internal policies
- Reconcile donation data between development systems and the general ledger
- Provide backup support to Contributions Specialist and Senior Contribution Specialist to ensure timely and accurate gift entry
Grantmaking Operations
- Support the administration and continuous improvement of grantmaking processes, including application intake, review workflows, approvals, and disbursements with a focus on streamlining processes and reducing manual effort
- Track grant restrictions, reporting requirements, and payment schedules
- Ensure proper documentation and audit readiness for all grant transactions
Automation & Process Improvement
- Identify, design, and implement automation solutions to streamline gift, grant and fund administration workflows
- Leverage tools such as CRM automation, workflow software, RPA (robotic process automation), and integrations (APIs)
- Reduce manual entry, improve processing speed, and minimize errors
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