This role is a key member of our Business Systems team, responsible for owning and optimizing our Salesforce ecosystem to support critical commercial and operational strategies. The position will lead end-to-end business process analysis, translate complex requirements into actionable technical solutions, and drive adoption through thoughtful configuration, documentation, training, and continuous improvement. The ideal candidate brings a strong blend of Salesforce expertise, CPQ and manufacturing domain experience, and the ability to partner closely with business and IT stakeholders to deliver scalable, data-driven outcomes. To be considered for this opportunity, you must reside in Cleveland, OH or Greenville, SC.
Responsibilities
- Responsible for in-depth business process flows and requirements with an expectation that requirements are detailed enough to allow a developer to begin work.
- Help align the ongoing Salesforce.com roadmap to support Current’s strategic initiatives. Facilitate project prioritization meetings with business leaders and gain consensus on the project roadmap
- Serve as the subject matter expert on Salesforce.com initiatives in relation to the daily user experience.
- Provide mentoring and guidance to other team members as they fulfill real-time feature requests. Collaborate with IT Teams to troubleshooting issues and prioritize help desk tickets if needed
- Contribute to adoption by improving the user experience through standardization, documentation, training, and ongoing improvement initiatives
- Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress. Ensure that the business and technical ROI on large scale projects is defined and included in the project status reports
- Work with the technical teams on release planning for production and also on the coordination and planning, and refresh of lower environments
- Develop test plans and lead testing cycles (both QA and UAT)
- Drive and support continued education and technical certification obtainment for the Business Systems team
- Analyze and implement Salesforce release features n accordance with the yearly cycle
Required Qualifications
- Minimum 5 years of Salesforce experience, to include the following certifications: Admin, Advanced Admin, Platform App builder, Sales Cloud Consultant, Service Cloud Consultant
- CPQ experience is required, so please be able to explain your involvement with planning, setting up and maintaining a CPQ based system. Salesforce CPQ is not an explicit requirement, but prior or current CPQ manufacturing industry experience is:
- Strong data analytical skills<