Job Code: IT07
Grade Level: 10 (Exempt)
IT Business Analyst II
Job Code: IT06
Grade Level: 11 (Exempt)
IT Business Analyst III
Job Code: IT05
Grade Level: 12 (Exempt)
PER SOCCo Policy DND-HR-PRO-00001: Internal employees must be in current position for (1) year or greater to be eligible to apply.
Position Overview
Under direct supervision, provides direct business support for enterprise applications. Assists in the analysis, design, integration, adaptation, and testing of new and existing systems applications to support organizational business objectives. Utilize expertise in business and technical best practices to positively support and impact current business practices. Troubleshoot applications across different programming languages and platforms.
§ Understand and document business processes, workflows and their relationships to current and future software solutions.
§ Defining use cases to articulate new functional software needs and the roles of each class of application user.
§ Analyze the impact of change requests.
§ Support traceability from requirements through to QA; assisting in the definition of test plans, testing strategies and in the creation of test cases.
§ Assist in the definition of roll out, training and user support plans.
§ Create or review manuals, procedures, and related user documentation; ensuring documentation is targeted to the appropriate audience