DescriptionThe HR Operations Business Analyst supports the analysis, design, and implementation of HR functions and processes. This role works closely with business stakeholders to understand goals, identify opportunities for improvements and system enhancements, and develop solutions that meet business objectives.
Key Responsibilities:
• Analyze business processes and identify opportunities for process improvements and system enhancements. Provide input on how to streamline HR processes, understanding upstream and downstream impacts.
• Optimize the use of emerging technologies (such as AI) to drive efficiency and stakeholder satisfaction.
• Collaborate with stakeholders to understand business needs and develop solutions that meet organizational objectives.
• Contribute to business process mapping, creating and updating process maps to visualize current and future state processes. Develop and maintain documentation, including job aids, process maps, and system workflows.
• Participate in and provide feedback and recommendations on the testing and implementation of HR system changes and enhancements.
• Support and/or lead projects aimed at improving HR processes and systems. Analyze the effects of process changes on other departments and systems.
Key Requirements:
• 4+ years related work experience within Human Resources, business analysis, or a related field.
• Related Bachelor’s degree or additional related equivalent work experience.
• Proven experience enabling end-to-end administration of employee group benefits and programs.
• Solid understanding of business analysis principles and process improvement methodologies, with the ability to apply these skills to optimize the value and effectiveness of employee programs.
Preferred:
• Experience with enterprise scale systems, with the ability to leverage this expertise to drive efficiency.
• Strong experience interfacing with external vendor partners, particularly in the context of employee programs, to facilitate optimal value.
• Experience working with external partners to manage employee group benefits enrollment and membership.
General Physical Demands
Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.
Physical/Environmental Activities
Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasi