About the job
ABOUT RHYTHM HEALTHCARE LLC:
Rhythm Healthcare is a leading provider of DME, HME and Respiratory products in the medical equipment manufacturing industry. We exist to bring comfort, safety, independence, and hope to people that connect with our brand. We are committed to ensuring that every customer feels valued and cared for.
As we continue to grow, we're committed to offering exceptional work experience for our employees with numerous opportunities for development and advancement. If you believe in our core values of Emotional Intelligence, Grit, Growth Mindset and Sincerity, we want you on our team. Our employees are our greatest asset, and this includes people like you! Apply today and join the Rhythm family. To learn more about us, visit our website at www.rhythmhc.com.
JOB DESCRIPTION
We are seeking a highly motivated Business Systems Analyst to help support day-to-day NetSuite requests and assist with integrations and implementations for BigCommerce, HubSpot, and Klairy (3PL). This role will partner with internal stakeholders and external implementation teams to help grow and improve our technology stack. While this role will have a strong focus on NetSuite, it will also involve learning to use and help manage these other tools as well.
RESPONSIBILITIES
NetSuite Administration & Support:
- Assist with day-to-day NetSuite support requests across departments and work on internal projects related to NetSuite. Examples of what you'd be expected to help with include:
- Saved searches
- Reports
- Dashboards
- Workflows
- Custom forms, fields and records
- Provide end-user support, training, and “how-to” guidance
- Troubleshoot system issues and identify root causes
- Help with New Release testing semi-annually
Integrations & Systems Support
- Support integrations between NetSuite and key platforms, including:
- eCommerce (BigCommerce)
- Marketing automation (HubSpot)
- 3PL/logistics (Klairy)
- Expense management (Ramp)
- Partner with implementation teams and vendors during system integrations and enhancements
- Assist with data migration
- Assist in testing, validation, and deployment of integration changes, as well as preparation of end user documentation
Continuous Improvement
- Identify opportunities to improve system efficiency and automation
- Help scale systems to support company growth
- Collaborate cross-functionally to align systems with business processes