Description
The Data Insight Analyst is responsible for acquiring, managing and analyzing data that will be presented to internal teams, clients and partners.
DUTIES AND RESPONSIBILITIES:
- Developing reports and analytics using data from data warehouse and Salesforce using Excel, SQL, Tableau, and other reporting/analytics tools.
- Provide consultative insights:
- Analyze data to identify patterns and trends over time
- Compare data from different categories to identify relationships or correlations
- Applying statistical analysis to identify patterns and relationships in the data
- Provide context and explanations for the data by using visualizations and narrative descriptions
- Identify outliers or anomalies in the data and investigate their causes.
- Review and QA data/report before it is provided to the client (internal/external).
- Communicates directly with customer on data needs and key deadlines.
- Researches and identifies data quality issues.
- Manage ongoing, incoming partner requests and questions regarding data specifications.
- Configures mapping tools to support translation from source data to desired format. Includes testing of tool and providing clear documentation to internal resources and customer.
- Act as resident expert for data requirements/specifications internally and for the client as needed.
- Remain informed and up to speed with ongoing changes and evolution of assigned program data specs.
- Lead client/partner web-based trainings regarding data specifications and requirements.
RequirementsSUPERVISORY RESPONSIBILITIES:
- This job has no supervisory responsibilities.
QUALIFICATIONS:
- Self-starter, an individual who is not fully dependent on direction to fulfill the functions of the role.
- Thrives in an entrepreneurial-like environment.
- Experience with Tableau and Salesforce reporting preferred.
- Experience with healthcare and/or pharmacy data preferred.
- Experience with Microsoft Excel and SQL is a must.
- Previous client-facing experience is a must.
- Must be extremely responsive, able to work under pressure in crisis with a strong sense of urgency.
COMPETENCIES:
- Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Adaptabil