Business Analyst/Data Analyst at DT Professional Services
Norco, California, United States — full-time
Job Summary:
DT Professional Services is seeking a full-time
Business Analyst / Data Analyst
to join our onsite team in Norco, CA. The Business Analyst will support the Corporate Business Office by managing ERP user profiles, analyzing workload and operational data, and supporting various business and administrative processes. This position will assist with document management, records tracking, reporting, and technical documentation related to DoD and Navy business operations. The ideal candidate will be detail-oriented, technically proficient, and comfortable working with stakeholders at all levels to support continuous process improvement and informed decision-making.
Responsibilities:
Assist in the administration and maintenance of Records Management, Forms Management, Directives Management, and External Agreements Programs.
Manage and update office documentation tracking systems, SharePoint sites, and intranet content.
Provide administrative support using Microsoft Office and Adobe tools to meet daily operational needs.
Support business process meetings, teleconferences, and Continuous Process Improvement (CPI) events.
Provide support to command business and investment programs, health assessments, and customer satisfaction surveys.
Support the Navy ERP office through user profile management, training coordination, Helpdesk ticket submission (HEAT), and maintenance of business rules.
Coordinate business-related data calls, consolidate and analyze information, and prepare data for release after appropriate internal approvals.
Collect and analyze workload planning, execution data, and operational metrics to assess direct and indirect project performance.
Liaise with command stakeholders for conference submissions, communications, and data gathering.
Assist in the development of training materials for internal business processes.
Revise, organize, and proofread technical documents in accordance with Navy and Headquarters standards.
Prepare technical and administrative documentation, including SOPs, white papers, policies, and ad hoc reports.
Collaborate in the development and editing of procedural documentation, reports, and related materia