Job Summary
The Business Analyst supports business processes with departments HR, Benefits, Payroll and manages small to medium sized projects. Key aspects of this position include: (1) Researching, analyzing, and documenting business processes to define business requirements and user specifications for system process changes and improvements, (2) Coordinating people and processes to ensure projects are delivered on time and produce the desired results, and (3) Closely working with other business analysts, business stakeholders, software developers, application administrators, and IT infrastructure and security personnel to ensure proper application design and implementation.
Typical Duties and Responsibilities
Business Analysis
• Creates and maintains system documentation.
• Performs gap analysis for the assigned area of responsibility and provides recommendations for improvements.
• Owns and develops relationship with business stakeholders, working with them to optimize and enhance solutions in their area of responsibility.
Project Coordination / Management
• Defines and tracks project tasks and issues.
• Runs project meetings to keep open projects on-schedule, and on-budget.
• Works with the stakeholders and vendors to create realistic and achievable timelines.
• Escalates project deliverable and/or timeline concerns.
• Completes projects within expected deadlines or defined