About Us
At Preferred Travel Group, we care deeply about our people, nurture independence, and celebrate individuality. Family values inspire us, and we believe that change creates opportunity. We are committed listeners and deliberate storytellers in hospitality. We engineer potential, foster trust, and co-create brighter futures. Our culture values collaboration, adaptability, and precision—qualities essential to every role. We are forever curious, guided by the Pineapple as our global symbol of hospitality. We believe the business of hospitality is borderless, and we proudly embrace that spirit every day.
We believe that every team member brings unique strengths to the table, and we’re committed to creating an environment where those strengths can thrive.
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Position Summary
We are seeking an analytical, solution-orientated, experienced Business Intelligence Engineer III. You will be responsible for developing and maintaining the company’s reporting and analytics solutions, ensuring stakeholder access to accurate, optimally presented data for actionable insights. This role is the primary business-facing representative of the data team and is expected to have expert knowledge of our data, including its structure, usage, and business meaning. Under the general supervision of the department director, the BI Engineer works closely with other engineers in the Data and QA teams and frequently interacts with end users and other stakeholders.
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Key Responsibilities
Business Intelligence Development
- Design, build, and maintain reports, dashboards, and data visualizations
- Write optimized queries to support complex business analysis in reports and ad-hoc queries
- Ensure accuracy, reliability, and performance of all reports and analytics solutions
- Drive development of advanced analytics capabilities with machine learning and AI
Stakeholder Engagement and Support
- Act as primary point of contact for business users regarding reporting and data inquiries
- Conduct trainings and office hours to improve self-service analytics adoption and outcomes
- Gather and analyze business requirements, translating them into technical solutions
- Respond to user tickets and bug reports in a timely manner
Data Modeling and ETL
- Assist in designing and optimizing data models for reporting and analytics purposes
- Work with Data Engineers to define and improve data processes that serve reporting needs
- Participate in troubleshooting and performance tuning of upstream data storage and processing
Operational Support
- Monitor and maintain the performance and availability of all reports and analyt