Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
Overview
The Business Analyst will be responsible for creating the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and exceptional quality standards.
This is a remote role in the US.
Responsibilities
- Work under the direction of the Manager to provide application solutions for assigned business areas.
- Possess functional knowledge of assigned application technology.
- Interact with business stakeholders and subject matter experts to solicit business requirements.
- Translate business requirements into user story maps, product-specific designs and configuration, detailed requirement specifications and use cases.
- Deliver functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by development teams.
- Interact with development teams during the software build and/or configuration process and testing process.
- Perform functional application configuration and testing
- Ensure programs meet business specifications.
- Demonstrate new functionality to business users seeking input on future direction.
- Review vendor provided documentation and user manuals needed to support the product.
- Directly interface with business users by responding to support calls escalated by the Service Desk.
- Participate in user focus groups and requirements workshops, vendor training and demonstrations.
Qualifications
Academic and Professional Qualifications:
- Bachelor’s degree or equivalent/years of experience required.
Experience:
- 5-7 years’ experience working with an Enterprise Scheduling solution in both an acute and ambulatory setting.
- General understanding of Access Management workflows to include Authorizations, Referrals, Medical Necessity checking and Eligibility
- Experience of requirements elicitation and anal