Location
GGP Chicago - 350 N Orleans Street, Suite 300
Business
Headquartered in Chicago, IL, GGP is a leading retail real estate company with a portfolio of 95+ high-performing retail assets, encompassing over 95 million square feet of space across the United States. As an owner-operator, we’re committed to creating vibrant destinations that bring people and brands together. With a team of 1,200+ employees and a legacy of leadership in retail real estate, we’re shaping the future of the industry by delivering exceptional value to our partners and the communities we serve
If you’re ready to be a part of our team, we encourage you to apply.
Job Description
Position Summary
The Business Analyst plays a key role in driving cross-functional initiatives and special projects to support the success of the IT department. This role collaborates with teams across the organization to execute initiatives, standardize processes, and improve efficiencies, while supporting the development of project and portfolio best practices. Focusing on the corporate technologies within the HR and Legal spaces, the Business Analyst combines an entrepreneurial, adaptable mindset with strong cross-functional collaboration to navigate ambiguous work, deliver results, and enhance overall IT planning and operations.
Responsibilities
- Oversee the delivery, servicing, and ongoing support of Legal and HR technology solutions, ensuring projects, enhancements, and upgrades are completed on time and within budget.
- Monitor, triage, and coordinate the investigation and resolution of system incidents by partnering with internal teams and external vendors.
- Collaborate with internal IT teams to define scope, timelines, and deliverables for projects and initiatives as they arise.
- Participate in the development, documentation, and implementation of IT policies, standards, and best practices to promote consistency, security, and operational excellence.
- Ensure technology solutions adhere to cybersecurity, physical access, data privacy, and legal compliance requirements.
- Develop and execute test scripts, plans, and scenarios to support system enhancements, upgrades, and project implementations.
- Oversee vendor relationships, including performance management and adherence to SLAs, ensuring high service quality and compliance with contractual obligations.
- Provide clear and consistent project communications, status reporting, and updates to business stakeholders and executive leadership.
- Foster strong cross-functional relationships with IT, business stakeholders, and vendor partners to identify opportunities for technology optimization and cont