Permanent Full Time
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As a Lead Business Analyst within the Platform Strategy & Solutions team at Canada Life, you will play a critical role in analyzing business needs, defining requirements, authoring, grooming and refining user stories for our Intelligent Intake and Workflow (IIW) platform. You will work closely with stakeholders, technology teams and cross-functional partners to ensure business objectives are met efficiently and effectively. In this role, you must be comfortable working in an ambiguous and evolving environment, proactively identifying opportunities and bringing structure to complex challenges.
This position requires Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website.
What you will do:
- Lead the gathering, analysis, and documentation of business requirements with a focus on IIW solutions which involve Intelligent Document Processing, Workflow and Automation capabilities
- Author user stories and work with Technical Developers to groom, refine and prioritize into logical components based on estimates and time available
- Define and document business rules, and decision logic to support automated processes.
- Collaborate with business and IT teams to ensure seamless integration of IDP, workflow and automation
- Evaluate existing processes and recommend enhancements, optimizations, and new automation opportunities
- Conduct impact assessments & risk analysis for new automation opportunities
- Support governance, compliance, and audit requirements for intake and workflow.
- Participate in Scrum ceremonies, lead user acceptance testing and business exploration of new solutions, support change acceptance, and support training & change management
- Facilitate both remote and in-person working sessions with key stakeholders
- Lead your work independently, creating project plans for your activities, communicating and meeting due dates
- Provide mentorship and guidance to Senior Business Analysts.
What you will bring: