DescriptionJob Summary:
The Business Analyst serves as a strategic partner to business leaders and project teams by analyzing processes, systems, and data to drive operational efficiency and informed decision-making. This role translates business needs into clear requirements, supports solution design and implementation, and helps ensure initiatives align with organizational goals, compliance standards, and performance metrics.
Job Duties:
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Business & Process Analysis
• Gathers, documents, and validates business requirements through stakeholder interviews, workshops, and data analysis
• Maps current-state and future-state processes to identify gaps, inefficiencies, and improvement opportunities
• Develops business cases, workflows, use cases, and functional specifications
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Data & Reporting
• Analyzes operational and financial data to support decision-making and performance improvement
• Creates dashboards, reports, and KPI tracking tools to monitor project outcomes
• Translates complex data into actionable insights for leadership
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Project & Stakeholder Support
• Serves as liaison between business users, technical teams, and leadership
• Supports project planning, testing, implementation, and change management activities
• Facilitates requirement reviews, solution validations, and user acceptance testing (UAT)
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Compliance & Quality
• Ensures solutions align with regulatory, audit, and internal control requirements
• Documents procedures, controls, and process changes to support compliance efforts
• Identifies risks and recommend mitigation strategies
- Other duties as assigned
Supervisory Responsibilities:
Qualifications, Knowledge, Skills and Abilities:
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Education:
• High school diploma (or equivalent), required
• Bachelor’s degree in Business, Information Systems, Finance, Operations, preferred
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Experience: