Senior Business Analyst
Professional Services
Permanent – Full Time
Escher Group
Escher powers the world’s first and last mile deliveries, helping Posts connect nearly 1 billion consumers with global ecommerce networks. Postal operators rely on Escher to deliver an enhanced retail and digital customer experience, to activate new revenue streams, and to realize new delivery economics. Learn more at www.eschergroup.com
POSITION OVERVIEW
The Business Analyst works closely with the business and technical teams. They are the major contributor to the requirements specification deliverable. This person will be responsible for interfacing with the customer, understanding and writing business and functional requirements and ensuring there is integration between business requirements and software deliverables. They will also assist with testing and developing the presentation used to guide the discussion about deliverables to the client.
Duties and Responsibilities
- Collaborate closely with stakeholders to understand their business requirements, informational needs and data sources, conduct requirements gathering sessions, meetings and presentations
- Translate business needs into a clearly defined and detailed business requirements document, inclusive of business use cases, process flows, traceability matrices as well as report mock-ups
- Communicate and collaborate effectively with technical staff and business users
- Assist solution architects to create technical design documents for large CRs
- Facilitate and guide discovery and requirement definition sessions
- Assist with functional and technical designs
- Participate in Integration Testing, User Acceptance Testing (UAT) and Functionality Testing
Minimum Qualifications
- Located in the Eastern or Central time zone
- 3+ years of experience within technology field
- 5+ years of experience working as a Functional, Data or Business Analyst.
- 3+ years of customer interfacing experience – project oversight, customer presentation.
- Extensive experience in Process Mapping and Story Development
- Well versed with creating flowcharts/diagrams
- Experience with developing documents in PowerPoint to support demos o