HealthHelp - A WNS Company (www.HealthHelp.com), is the leader in the field of healthcare utilization and care management. We have gained this position by actively working to change out-of-date practices with a collaborative, non-denial based approach. Our methodology helps payors achieve a higher return on investment, gives providers education programs that better inform physicians, and ensures quality and safety for the patients needing treatment. HealthHelp’s innovative approach and strong IT capability in specialty benefits management means that staff will move healthcare forward when provided with evidence-based solutions and second opinions. HealthHelp's staff is comprised of healthcare professionals who make a difference every day. HealthHelp has a desire to fill their company with talented and innovative people who want a career path filled with success and personal growth. Our specialty benefits management services are broad and include, Cardiology, Oncology, Radiology, Radiation Therapy, Sleep Care, and Musculoskeletal Care. HealthHelp is headquartered in Houston, Texas. HealthHelp provides equal opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws. If you need assistance in completing this application due to a disability, please contact a member of the Talent Acquisition Group to request an accommodation or an alternative application process by emailing [email protected]
SUMMARY
We are seeking a technically strong Product Owner to lead the evolution and optimization of our core utilization management applications. This role owns workflow optimization, and routing logic to ensure our platforms effectively support clinical review, authorization decisioning, and operational efficiency. The ideal candidate combines technical aptitude with deep workflow understanding to drive scalable, compliant, and high-performing clinical operations.
Key Responsibilities:
• Serve as the primary point of contact for documenting technical requirements, with visuals, across all assigned application workflows.
• Collaborate with Clinical Operations & Compliance to align workflows with HealthHelp business rules and regulatory standards to gather, define, and prioritize requirements.
• Lead sprint pla