Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Systems Engineer (Tableau Platform)
About Your Role
You will be responsible for the administration, stability, performance, and scalability of enterprise Tableau environments across on‑prem and cloud platforms. This role partners closely with analytics, data engineering, infrastructure, and security teams to deliver a reliable, secure, and high‑performing data visualization platform for business users.
What you’ll do:
- Administer and support Tableau Server and Tableau Cloud, including installation, configuration, upgrades, patching, and lifecycle management
- Utilize native command-line utilities (TSM, Tabcmd), Advanced Management tools (Resource Monitoring Tool, Content Migration Tool), and API-driven solutions to operate and automate the platform
- Manage platform security and connectivity, including firewalls, DNS, SSL/TLS certificates, and authentication integrations (AD, SAML, Kerberos)
- Monitor server health, performance, and capacity using tools such as Splunk, Dynatrace, Moogsoft, DxNetOps, SiteScope
- Administer users, groups, sites, projects, and permissions, including enforcing and locking project‑level permissions
- Troubleshoot incidents and performance issues involving backgrounder processes, extract refreshes, authentication, and system logs
- Execute backup, restore, and disaster recovery planning, including routine validation and testing of recovery procedures
- Support operations through Windows Server administration, incident response, ticketing systems, documentation, and runbook maintenance.
Experience you’ll need to have:
- 5+ years of experience in systems engineering supporting Tableau and Cognos platforms
- 2+ years of experience with system design and implementation within Linux and Windows server environments
- 2+ years of experience with virtualization technologies such as VMware or Hyper-V
- 2+ years of experience with cloud platforms such as AWS, Azure, or GCP
- 2+ years of experience with automation tools (Ansible, Terraform) and scripting languages (Python, Powershell)
- Bachelor’s degree in compute