Role: IT Technical Business Analyst
CONTEXT:
• Work must be done from within Canada, due to network and data security issues.
• This is a Hybrid role, and the expectation is that the resource will work from the office at least 2 days per week, and as required to support project needs.
Description: Our team is looking for a Technical Business Analyst who will have a thorough understanding of the entire software and product development lifecycle with various delivery methodologies/frameworks used.
Responsibilities will include:
• Facilitate requirements gathering sessions and conduct process walkthroughs:
• Create, review and update user stories and journey maps, as applicable.
• Create system use cases, flow diagrams and interactive mock-ups outlining functional requirements, as required.
• Document and validate results with subject matter experts and drive the creation of detailed business and functional requirements specification documents.
• Document the key risks, mitigating controls, performance measures, and business continuity plans for processes.
• Liaise with procurement specialists, product owners, business stakeholders and technical delivery teams to ensure requirements are communicated and developed as per the business needs.
• Support procurement and contract specialists in the completion of solicitation and contracting documents, ensuring business requirements are documented, providing guidance in evaluation criteria, and assisting in responding to vendor inquiries.
• Coordinate and assist in User Acceptance Testing (UAT) to ensure the developed functionality meets the business specifications.
• Support the development of necessary system (non-technical) documentation as well as make recommendations for policy and/or procedural manuals.
• Support change management and training to ensure delivery of complex program changes.
• Conduct post-implementation reviews, assessing opportunities for backlog refinement and for continuous improvement.
• Liaise with security and privacy teams to complete security threat risk assessments and privacy impact assessments as required.