Requisition ID: 249046
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
As a Senior Business Analyst, you will have Salesforce knowledge and will be the liaison between the business stakeholders and the technology development teams, responsible for ensuring the business requirements and vision are clearly documented and communicated. As an emerging leader within the team, you will be leveraging project experience to analyze and understand business needs and provide clear and constant communication among various business stakeholder groups. You will work closely with the project team to provide support in delivery of enhancements and incident resolution, with the business needs in mind. You will provide a very high level of professional service to various stakeholders (both internal and external) consistent with Scotiabank's core values and is expected to act as a positive agent of change within the organization
Is this role right for you? In this role you will:
- Ensure that requirements are clearly, accurately and thoroughly documented and understood for both system changes and/or process changes and that there is value and consistency added to the user experience. Experience must include both Agile and Waterfall.
- Develop and maintain relationships with stakeholders and subject matter experts to gather requirements and manage their expectations
- Manage timely communications to business stakeholders and conduct training and development programs to support user learning and adoption of new enhancements to Salesforce
- Prepare and execute test cases as part of functional and end-to-end testing leveraging general and salesforce specific best practices.
- Monitor, evaluate training activities, program effectiveness and KPIs to ensure success of the change initiatives
- Develop a strong knowledge of the product backlog and work closely within a project team, ensuring business requirements are translated into the right digital technology products.
- Support the project team on overcoming roadblocks and ensure there is minimal impact on business processes
- Manage timely and accurate delivery of tasks for assigned projects through all stages of the project life cycle from concept to implementation. E.g., track tasks, map process flows, document requirements/stories, testing, liaise with Business, Development and Vendors, communication plan execution, etc.,