Business Analyst Jr
Serigor
Contract
On-site
Tennessee, Tennessee, United States
Job Title: Business Analyst Jr
Location: Nashville, Tennessee
Duration: 09 Months
Job Description:
The client is seeking a highly organized, tech-savvy, and service-oriented individual to support a statewide initiative to modernize jail data collection. This role combines business analysis and IT coordination, which is ideal for someone who enjoys both project work and solving day-to-day technology challenges in a small but impactful government agency. client is also seeking someone who can be our front-line IT point-of-contact (assisting with IT questions, managing IT inventory, and working with the state's "big" IT department, called Strategic Technology Solutions).
Responsibilities:
Jail Data Project (75%)
IT Support and Coordination (25%)
Experience
Skills
Location: Nashville, Tennessee
Duration: 09 Months
Job Description:
The client is seeking a highly organized, tech-savvy, and service-oriented individual to support a statewide initiative to modernize jail data collection. This role combines business analysis and IT coordination, which is ideal for someone who enjoys both project work and solving day-to-day technology challenges in a small but impactful government agency. client is also seeking someone who can be our front-line IT point-of-contact (assisting with IT questions, managing IT inventory, and working with the state's "big" IT department, called Strategic Technology Solutions).
Responsibilities:
Jail Data Project (75%)
- Interview stakeholders from 123 county jails, workhouses, and lockups as well as multiple state agencies. Identify needs, wants, and friction points.
- Document needs, risks, and recommendations for a cloud-based clearinghouse.
- Support steering committee facilitation and timeline tracking.
- Assist with vendor research and technology feasibility summaries.
- Draft reports and summaries for leadership.
IT Support and Coordination (25%)
- Serve as primary point of contact for internal IT needs
- Submit and monitor help-desk tickets in ServiceNow
- Track and update IT inventory (30-person department)
- Input data into state systems (Planview, Archer, SharePoint, etc.)
- Assist with website maintenance
- Help ensure compliance with state IT policies
Experience
- 1 - 3 years of experience in business analysis, project management, or IT support
- Excellent communication and organizational skills
- Comfortable leading interviews, taking notes, and working independently
- Proficient in Microsoft Office and able to learn new systems quickly
- Must pass a criminal history check and drug screening
- Willingness to travel in Tennessee
Skills
- Project Management
- Microsoft Office Professional
- MySQL