Duties and Responsibilities Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below. - Plans study of work systems, processes, problems and procedures, such as organizational change, communications, information flow, integrated service delivery/production methods, inventory control, or cost analysis.
- Gathers and organizes information on problems, systems, processes or procedures, including present operating procedures.
- Selects the most appropriate analytical technique, and analyze data gathered and develop solutions or alternative methods of proceeding. Utilizes available computer systems resources and personnel to carry out analysis to support management’s need for performance improvement.
- Organizes and documents findings of studies and prepares recommendations for implementation of new systems, procedures or organizational changes; recommends alternative solutions to management as to courses of action that best meet the organization’s goals.
- Confers with personnel concerned to ensure successful functioning of newly implemented systems or procedures. May install new systems and train personnel in application.
- Reviews forms and reports and confer with management and users about format, distribution, and purpose, and to identify problems and improvements.
- Prepares management reports defining and evaluating problems and recommending solutions.
- Performs other related duties as required.
| Duties and Responsibilities Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below. - Synthesizes current business intelligence or trend data to support recommendations for action.
- Communicates with customers, suppliers, professional organizations, and stakeholders on new business trends.
- Manages timely flow of business intelligence information to users.
- Collects business intelligence data from available industry reports, public information, field reports, or purchased sources.
- Formulates mathematical or simulation models of problems, relating constants and variables, restrictions, alternatives, conflicting objectives, and their numerical parameters.
- Prepares management reports defining and evaluating problems and recommending solutions.
- Studies and analyzes information about alternative courses of action to determine which plan will offer the best outcomes.
- Analyzes requirements, procedures, and problems to automate processing or to improve existing business systems.
- Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system.
- Performs other related duties as required.
| Duties and Responsibilities Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below. - Performs highly complex, independent studies and analyses, and makes conclusive recommendations.
- Serves as coordinator in conducting major projects involving work measurement studies, management control, plans of service, methods analyses and other aspects of operational audits.
- Collaborates with senior managers and decision makers to identify and solve a variety of problems and to clarify management objectives.
- Collaborates with others in the organization to ensure successful implementation of chosen problem solutions.
- Studies and analyzes information about alternative courses of action to determine which plan will offer the best outcomes.
- Studies existing computer-based business systems to evaluate effectiveness, and develops new systems to improve production or workflow as required.
- Reviews and analyzes information, forecasts, methods, schedules, systems, processes, and procedures.
- Performs duties concerned with the design and improvement of computer-based business systems.
- Works closely with senior managers to identify and solve a variety of computer-based business system problems.
- Analyzes requirements, procedures, and problems to automate processing or to improve existing business systems.
- Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system.
- Serves as the single point of contact for consultants, manufacturers, suppliers, etc., assisting in the development and installation of automated systems.
- Performs other related duties as required.
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Job Specifications - Knowledge of business and management principles involved in strategic planning and procedures.
- Knowledge of the organization, operating activities and administrative practices and policies of departments and agencies assigned.
- Knowledge of analysis and research techniques, methods and procedures.
- Knowledge of English spelling, grammar and punctuation.
- Skill in conducting independent studies and analyses of organizational activities, programs, procedures and operating systems.
- Ability to work independently and analyze, interpret and accurately summarize complex business processes and detailed information.
- Ability to use initiative and exercise sound judgment in making conclusive recommendations based on business needs.
- Ability to communicate effectively and persuasively, both verbally and in writing.
- Ability to participate effectively in the formulation of departmental policies and procedures.
- Ability to work effectively with others.
- Ability to set priorities, meet deadlines and multi-task.
- Ability to use a computer and related software.
| Job Specifications - Knowledge of business and management principles involved in strategic planning and procedures.
- Knowledge of the organization, operating activities and administrative practices and policies of departments and agencies assigned.
- Knowledge of analysis and research techniques, methods and procedures.
- Knowledge of English spelling, grammar and punctuation.
- Skill in conducting independent studies and analyses of organizational activities, programs, procedures and operating systems.
- Ability to work independently and analyze, interpret and accurately summarize complex business processes and detailed information.
- Ability to use initiative and exercise sound judgment in making conclusive recommendations based on business needs.
- Ability to communicate effectively and persuasively, both verbally and in writing.
- Ability to participate effectively in the formulation of departmental policies and procedures.
- Ability to work effectively with others.
- Ability to set priorities, meet deadlines and multi-task.
- Ability to use a computer and related software.
| Job Specifications - Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique and production methods.
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction required.
- Knowledge of English spelling, grammar and punctuation.
- Knowledge of analysis and research techniques, methods and procedures.
- Skill in conducting independent studies and analyses of organizational activities, programs, procedures and operating systems.
- Ability to work independently and analyze, interpret and accurately summarize complex business processes and detailed information.
- Ability to use initiative and exercise sound judgment in making conclusive recommendations based on business needs.
- Ability to communicate effectively and persuasively, both verbally and in writing.
- Ability to participate effectively in the formulation of departmental policies and procedures.
- Excellent analytical skills, the ability to get along with a wide range of people, good judgment, time-management skills, and creativity.
- Ability to use a computer and related software.
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Physical Requirements - This job is performed in a professional office environment where employees routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
- This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Work Category - Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
| Physical Requirements - This job is performed in a professional office environment where employees routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
- This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Work Category - Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
| Physical Requirements - This job is performed in a professional office environment where employees routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
- This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Work Category - Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
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Minimum Qualifications Required - Bachelor’s degree in Business Management/Administration , Information Management Systems, Public Administration, Finance or related field; AND
- One year of experience in the development, implementation, and evaluation of business or management analysis;
OR - An equivalent combination of education (not less than a high school diploma/GED), training and experience that would reasonably be expected to provide the job- related competencies noted above.
| Minimum Qualifications Required - Bachelor’s degree in Business Management/Administration, Information Management System, Public Administration, Finance or related field; AND
- Three years of professional experience in the development, implementation, business process analysis and evaluation of business methods and procedures;
OR - An equivalent combination of education (not less than a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above.
| Minimum Qualifications Required - Bachelor’s degree in Business Management/Administration, Information Management System, Public Administration, Finance or related field; AND
- Five years of professional experience in the development, implementation, business process analysis and evaluation of business methods and procedures;
OR - An equivalent combination of education (not less than a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above.
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