Location:
Independence, OH - Rockside Woods Blvd - Management - North BSCWe are looking for you !
Recruiter:Β Neelam Patel / neelam.patel@gmail.com Β /Β (913 343 5762) CALL/TEXT
Customer Master Data Specialists are responsible for creation and maintenance of all Airgas customer accounts in SAP. This includes not only the information about the customer but also their contacts, pricing, ordering information and preferences, account reps, and more.Β
Accuracy and the ability to look at accounts and find issues are key for this role.
Detailed Essential Duties & Responsibilities:
Efficiently handle all internal inbound requests for the creation and updates to customer accounts while adhering to data governance policies.
Maintain a comprehensive understanding of account creation and modification processes to provide effective support and resolve related inquiries.
Collaborate with multiple teams, including sales, operations, and finance, to restructure large, complex accounts effectively.
Process inbound requests for new pricing agreements and pricing updates to existing customer accounts with meticulous attention to detail and accuracy.
Strong computer skills, including intermediate proficiency in Microsoft Excel and Google Suite, and demonstrated ability to utilize financial applications within SAP.
Attention to detail and the ability to manipulate and analyze large amounts of data.
Exhibits customer-focused behavior, building positive relationships and understanding customer needs, both internal and external.
Excellent analytical and creative problem-solving skills with the ability to make independent decisions, discern when to escalate issues, and communicate effectively.
High School Diploma/GED required
Minimum 2 years of prior experience in an office environment with customer facing activities, internal or external
Previous SAP experience preferred
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Benefits
We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.Β
We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children.Β
Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employeesβ dependents, and an Airgas Scholarship Program.
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Your DIFFERENCES enhance our PERFORMANCE
At Airgas, we are committed to building a workplace that embracesΒ the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
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About AirgasΒ
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.Β
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.
Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, youβll find a welcoming workplace where youβre valued for who you are and where you can fill your potential while growing a fulfilling career β whatever path you choose.
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Equal Employment Opportunity Information
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We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.Β Β
Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veteransβ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.Β
Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.
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