CX Analytics Tableau Developer-Intern

Position Summary

The Tableau Developer Intern will primarily focus on designing high‑quality, Tableau dashboards and visualizations that transform complex customer experience and behavioral data into clear, actionable insights. This role emphasizes visual analytics, dashboard UX, and data storytelling to help business users understand customer trends, engagement, and performance through Tableau.

The intern will build Tableau‑based customer analytics tools that enable teams and senior leadership to easily access trusted customer data and insights, supporting informed decision‑making and driving measurable improvements in customer experience and business outcomes.

Major Responsibilities

• Design and develop visually polished Tableau dashboards that clearly communicate business metrics, trends, and performance indicators.

• Translate business requirements and analytical questions into effective KPIs, visual designs, and dashboard wireframes.

• Build dashboards for executive, operational, and analytical audiences, emphasizing clarity, usability, and storytelling.

• Apply advanced Tableau concepts including Level of Detail, expressions, table calculations, parameters for dynamic user‑driven analysis, and dashboard and worksheet actions.

• Apply data visualization best practices such as visual hierarchy, color theory, layout consistency, and intuitive interactivity.

• Work with AWS data platforms, Oracle, and SQL databases to access and understand enterprise datasets.

• Create and maintain Tableau data extracts, manage refresh schedules, and support Tableau Cloud publishing.

• Perform data cleansing, transformation, validation, and quality checks to ensure accuracy and consistency.

Qualifications:

• Currently pursuing a Bachelor’s or Master’s degree in Business Analytics, Data Science, Information Systems, Computer Science, Statistics, or a related field.

• Hands‑on experience in Tableau dashboard development and data visualization.

• Familiarity with Tableau Desktop, including charts, calculated fields, filters, parameters, LOD expressions, and table calculations.

• Working knowledge of SQL for analytical data preparation.

• Exposure to Tableau Cloud, including publishing, permissions, extract refreshes, and performance considerations.

• Basic understanding of cloud data environments, particularly AWS‑based databases or storage systems.

• Strong understanding of visual design principles and analytics storytelling.

• Tableau Certification and/or a demonstrated portfolio of dashboards published on Tableau Public is required.

• Strong communication skills and ability to incorporate stakeholder feedback.

• Good time management and organizational skills 

• Supervisory, coaching and teaching skills

• Regular, predictable, full attendance is an essential function of the job

• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements: 

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain 

  instructions or guidelines.

• While performing the duties of this job, the associate may be required to stand, walk, and sit.  The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.  The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.