Data Specialist

Schedule: Full Time, Monday-Friday

Benefits: Approximate benefits package value: $21,000+

• Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).
• Employee AssistanceProgram for all employees
• 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.
  • Sick and vacation time accrue hourly per pay period.
• $50,000 in employer-paid life insurance; additional coverage available.
• $1,200 annual employer contribution to your Health Savings Account (paid quarterly).
• Employee Referral Program including cash bonuses and paid time off.

Volunteers of America, Utah provides community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. In alignment with our mission, VOA Utah encourages individuals with lived experience to apply. We recognize that a person’s life experiences can provide firsthand knowledge relevant to being successful in the work that we do.

Position Summary 

The Data Specialist will support VOA’s homeless services programs by providing training for frontline staff in the use of data systems, will ensure adherence to established processes, and ensure data quality by tracking and monitoring data entry.

Essential Duties 

• Learn and understand the Utah Homeless Management Information System and data requirements related to assigned programs. 
• Oversee data entry training for frontline staff and new hires as appropriate. Provide retraining as needed for front line staff on data entry requirements.
• Create or revise data entry processes based on the needs of the programs and associated funders.
• Update training and training materials as new data standards and processes are implemented. 
• Coordinate internal and external reporting needs with program staff and data department. 
• Review data quality reports to identify and provide additional training opportunities. 
• Implement practices that assist with optimizing accurate and timely data entry into relevant databases.
• Participate in enhancing and implementing data collection and quality control procedures.
• Train data entry staff/volunteers and ensure timely and accurate input of data into assigned systems and other required databases.
• Act as point person for program staff questions regarding data entry and database requirements.
• Act as VOA point of contact for assigned staff to gain access to required databases.
• Maintain electronic and paper filing systems with report documentation.
• Attend work as scheduled and arrive at the designated time.  

Secondary Duties

• Explore options and make recommendations to move the agency towards a paperless environment.
• Assist with data entry and ad hoc reporting as needed 
• Participate in internal and external meetings and audits regarding data systems, quality, and access.
• Perform other functions as necessary or assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Bachelor’s degree (or equivalent) preferred. 
• Experience in data collection, analysis, and reporting. 
• Preference will be given to individuals with a working knowledge of Utah’s Homelessness Management Information System (UHIMS) or other HMIS systems. 
• Excellent database and spreadsheet skills with proficiency in Microsoft Office tools. Ability to utilize computer software effectively and efficiently to perform all tasks. 
• Ability to prepare, analyze, interpret, and report on agency data. 
• Exceptional inter-personal, verbal, and written communication skills.
• Flexibility to handle multiple priorities and deadlines with attention to detail. 
• Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a professional manner with a diverse workforce, clients, and the public.
• Willingness to accept supervision and direction.
• Must be able to pass pre-employment background check and drug screen. 
• If driving is a part of the job, must be at least 21 years of age, possess a current driver’s license, have a good driving record, and be insurable on the agency liability policy. 
• Must be able to pass Utah-DHS – Office of Licensing background screening and pre-employment drug screen.

Physical Demands

• Work is generally performed in an office environment. 
• Requires using a computer for extended periods of time.