Grants Data Specialist - Human Services

• Maintains records of local/federal community development  data and performance outcome information.  
• Research  data, professional literature, and other resources for best practices and performance strategies. 
• Conducts comparative research to identify best practices and innovative service delivery models. 
• Assists with the management of software data collection vendor contracts 
• Utilizes the identified local  and federal Community  Data and Case Management Systems as primary sources for community development information.  Determines data needed to be collected and/or used for specific community development projects.  
• Serves as the data management expert for Human Services programs and contracts, summarizing, analyzing and reviewing data for accuracy to produce standard, ad-hoc and confidential reports.
• Assists with implementing  community development initiatives and special projects. 
• Monitors and reviews all service activities entered in the data/case management system by service provider/contractor for accuracy. 
• Ensures data systems are operational for data and case management that are used by internal and external users to include proper installation, updates and rollout. 
• Prepares and presents reports with full interpretation of community development performance outcomes and social determinants that influence community wellbeing.
• Formulates, implements and enforces proper data collection policies and procedures for compliance with local and federal requirements.
• Acts as lead for technical assistance and training sessions on the data and case management systems for internal and external users as directed.
• Suggested: Facilitates process improvements to identify, manage, and improve core processes.
• Suggested: Manages survey analysis and links results to the Strategic Plan; works with divisions to understand results, refine or improve services or processes to improve results. 
• Suggested: Conducts complex internal management analysis projects and studies. Emphasis is on collecting, analyzing and summarizing large amounts of data into useful information; developing process maps; facilitating work sessions; coordinating work tasks with other departments when applicable; and assisting divisions with operational decisions or modifications of departmental procedures. 
• Performs other related duties as assigned

Bachelor's Degree in Business or Public Administration, Economics, mathematics or related field supplemented by two (2) years experience in the collection, analysis and interpretation of community data and writing reports that indicate relationships between various parties, or an equivalent combination of education and experience.   Previous Community Development data management, programmatic, fiscal experience and master's preferred.
 
Must possess and maintain a valid state driver's license with an acceptable driving history.
 
Additional Requirements
Background investigation, including supervised drug screen, post offer/pre-employment medical screen; and verification of education, certifications, and licenses required prior to employment.

Knowledge, Skills & Abilities

• Knowledge of basic statistical analysis.
• Knowledge of department and city policies and procedures and federal, state, and local laws and regulations.
• Knowledge of current Human Services trends to effectively serve individuals. 
• Knowledge of frameworks for assessing the effectiveness of community initiatives and translating findings into actionable recommendations.  
• Knowledge of department programs, policies, and procedures.
• Knowledge of the structure, functions, and organization of local government.
• Knowledge of project management principles and practices (e.g., organizing work, setting priorities, and following up on assignment to completion.)
• Knowledge of research techniques and practices.
• Knowledge of process improvement frameworks, such as lean six sigma.
• Skills in managing relational databases and integrating data from multiple sources. 
• Skill in meeting deadlines and forecasting and implementing strategies to obtain positive outcomes.
• Skill in preparing and presenting reports and information.
• Skill in performing mathematical calculations and interpreting statistical data.
• Skill in operating a computer and the use of Microsoft software.
• Skill in public and interpersonal relations.
• Skill in oral and written communication.

Minimum Standards

SUPERVISORY CONTROLS:  The Director/Assistant Director assigns work in terms of very general instructions. The supervisor spot-checks completed work for compliance with procedures and the nature and propriety of the final results.
  
GUIDELINES:  Guidelines include applicable local grant guidelines, federal laws and regulations, the federal publications, city ordinances, and department policies and procedures.  These guidelines are generally clear and specific but may require some interpretation in application.
  
COMPLEXITY: The work consists of varied analytical, technical, and administrative duties. The need to make assessments based on conflicting data contributes to the complexity of the work. The selected candidate should ensure reports are accurate, timely, and consistent across all programs to support leadership, compliance, and funding needs.  The selected candidate is expected to manage or maintain databases, pull reports from existing systems, or consolidate data from multiple coordinators.  Reports will support performance measurement, strategic planning, funding requirements, or compliance. 
  
SCOPE AND EFFECT: The purpose of this position is to provide information to staff to lead data-driven initiatives that support strategic planning, program evaluation, and resource allocation for community development efforts. The Data Specialist collects, analyzes, and interprets complex data sets to identify trends, assess community needs, and measure the impact of development programs. This role involves collaboration with local governments, nonprofit organizations, and community stakeholders to ensure data-informed decision-making that enhances quality of life, promotes equitable growth, and strengthens regional resilience. Successful performance contributes to the effectiveness and sustainability of community development initiatives, helping to build vibrant, inclusive communities. This role covers all programs under Human Services. 

PERSONAL CONTACTS:  Contacts are typically with accountants, local officials, co-workers, service providers and recipients, and the public.

PURPOSE OF CONTACTS:  Contacts are typically to give or exchange information, resolve problems, and justify, defend, or negotiate matters.
  
PHYSICAL DEMANDS:  The work is typically performed while sitting, bending, crouching, or stooping. The employee occasionally lifts light objects.
  
WORK ENVIRONMENT:  The work is performed in an office, driving an automobile, and at contractor program sites.
  
SUPERVISORY AND MANAGEMENT RESPONSIBILITY:  None.