Image Data Specialist - Radiology Admin - FT - Days

Assists with image management, scheduling, and clerical duties. Contributes to the management of patient care data through oral, written, and data communications.

• Greets customers and provides them with information and image data as requested
  • Responds to requests and answers questions from patients, family, and staff
  • Greets patients and inputs exam data appropriately
  • Provides image data and information to clinical staff and providers as requested
  • Assists in Computed Tomography when needed
  • Releases radiology records and image data in an accurate and timely manner following all policies and procedures
  • Transfers electronic image data to film or CD as needed.
• Responsible for inputting image data and producing image data as requested
  • Acquires digital data in image or document form and uploads it appropriately
  • Maintains integrity and verifies accuracy of all digital and image data
  • Completes and files records as needed
  • Burns image disk appropriately
  • Verifies accuracy of patient identification (utilizing name and date of birth) and makes corrections to patient demographics on records as needed
• Assists with scheduling patients for Diagnostic Imaging examinations
  • Schedules patients for Diagnostic Imaging examinations following all policies and procedures when appropriate
  • Ensures written orders are received for patients who need appointments
  • Enters accurate order information
  • Accurately provides diagnostic prep information when scheduling patients
• Communicates needs to appropriate health care provider
  • Processes all consults for radiology services/stat orders/stat record requests in an accurate and timely fashion
  • Ensures proper communication to health care provider and other departments to meet patient and unit needs and follow up PRN
  • Informs proper modality when scheduled patient has arrived
  • Ensures physicians and technologists on call are reached in an appropriate and timely fashion
• Calls patients with instructions, answering any questions or concerns
  • Make daily reminder calls to patients about upcoming Imaging appointments
  • Provide procedure preparation based on the procedure to be performed
  • Answers any questions or concerns that the patient may have.  Relay concerns to the appropriate clinical personnel.
  • Documents conversation into the schedule in Cerner
• Practices within legal, ethical, and professional boundaries
  • Maintains expertise in the area
  • Successful completion of annual skills/competency requirements
  • Shows commitment to personal professional growth through the pursuit of advanced knowledge and skills
  • Safeguards confidential information
  • Performance of duties will be in compliance with all laws and regulations governing healthcare organizations
• Performs other related duties as assigned or requested
  • Contributes to the daily operations of the department by performing other roles as needed

Education:

• Required:   High School Diploma or equivalent
• Preferred:  Associate degree in medical office administration, information technology, computer science or related degree

Licensure or Certification:

• Required Licensure/Certification:  None

Experience:

• Required:  Two (2) years of experience working in a customer service or clerical role.  Currently enrolled in Medical Office Administration/Radiology Technology program will be accepted in lieu of experience
• Preferred:  One (1) year experience working in an administrative or scheduling role in a medical setting

Required Knowledge, Skills, Abilities:  Ability to perform general office procedures and practices.  Proficiency with computers and Microsoft Office applications.  Strong verbal and written communication skills

Preferred Knowledge, Skills, Abilities:  Ability to read/transcribe doctors' orders accurately

Physical Demands:  Ability to speak and hear for effective communication.  Visual acuity and manual dexterity are require to perform duties.  Ability to sit, stand, and walk for extended periods of time.  Frequent reaching with constant wrist movement (frequent keyboarding).

Working Environment:  Office and clinical environments.  Exposure to chemicals, which may be used in patient care.  Position will be required to travel to various locations.