Lead Healthcare Analyst

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Responsible for leading operational and strategic analytics projects, with cross-functional collaboration. In this role, the analyst directs cross domain and enterprise-wide programs, supports domain strategic initiatives, establishes methodological standards and oversees portfolio management. Typically reports to a Director, Reporting & Analytics.

Job Description

MINIMUM QUALIFICATIONS

Education:  Bachelor's degree in healthcare, business or related field required; Master’s or advanced clinical degree preferred.

Licenses/Certifications:  ​Advanced analytics/healthcare certifications preferred; Domain specific certification or accreditation preferred:

• Professional certifications  FACHE, CHFP, CAHIMS, CPHIMS

• Data Science/Analytics certifications (vary)

• Epic Certifications (Caboodle, Cogito, Slicer Dicer, Revenue or Access Data Model)

Experience / Knowledge / Skills:

• Five (5) years of domain expertise (operations, finance, healthcare)

• Five (5) years of with demonstrated healthcare analytics success

• Working knowledge of reporting platforms and data visualization tools

• Strategic dashboard design

• Proficient experience with healthcare databases and business applications

• Enterprise reporting architecture

• System integration expertise

• Advanced database query and visualization tool skill preferred

• Proficient cross-domain workflow and process knowledge

• Proficient-level understanding of domain metrics, industry benchmarks and regulatory requirements

• Advanced statistical methodologies

• Strategic data interpretation

• Pattern recognition and advanced ability to present actionable insights

• Basic understanding of data management and mining

• Advanced written and verbal communication skills

• Advanced problem solving and critical thinking skills

• Excellent time management skills

PRINCIPAL ACCOUNTABILITIES

• Oversees business analysis across enterprise health system programs

• Defines and upholds business analysis methodologies and documentation standards

• Facilitates stakeholder alignment across multiple domain teams

• Partners with product owners, and domain leaders to align business needs with data and technology capabilities

• Provides oversight and leadership to BA team(s); review deliverables and ensure consistency

• Leads discovery with enterprise analytics, digital health, or patient engagement strategies

• Represents and presents analytics products and strategic recommendations to senior leadership, and external forums

• Actively participates in the analytics community and facilitates cross-domain collaboration

• Serves as strategic advisor to domain executive leadership on analytical matters

• Prioritizes enterprise initiatives based on strategic impact and feasibility

• Develops domain analytical capabilities through training and mentoring

• Partners with System analytics and Data Science leaders on enterprise data strategy

• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as a resource to less experienced staff.

• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.

• Other duties as assigned.