Marketing Analyst – AZ Hybrid

Join BWH Hotels – Where Passion Meets Purpose

At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry.

Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality!

Job Profile Summary:

Supports departmental goals by creating, monitoring, and maintaining reporting solutions that enable smooth and efficient daily operations. Contributes to business performance by analyzing key metrics, collaborating with stakeholders to deliver actionable insights, and developing reports that inform strategic decisions. Responsible for ad-hoc reporting, ensuring data accuracy through regular audits, and continuously improving reporting processes and communication.

Essential Duties and Responsibilities:

• Plays a key role in driving operational excellence by tracking, analyzing, and reporting business metrics to ensure productivity and performance goals are met.
• Responsible for designing, building, and maintaining reporting solutions using PostgreSQL and Amazon QuickSight.
• Works closely with internal stakeholders to gather and analyze user requirements, delivering insights that inform business decisions.
• Supports ad-hoc research initiatives by preparing queries and generating custom reports to address evolving business needs.
• Develops, compiles, and validates daily, weekly, monthly, and annual reports that support strategic decision-making across the organization.
• Evaluates reporting outcomes using knowledge of workflows and operational practices, recommending improvements to enhance data completeness and usability.
• Maintains high data integrity through regular audits and testing to ensure accuracy and reliability.
• Tracks report status, including content updates, revisions, and delivery timelines, while ensuring consistent and timely communication with stakeholders.

Education and Experience:

Bachelor’s degree in business administration, Information Systems, Mathematics, or a related field; or an equivalent combination of education and experience. Minimum of 2 years’ experience designing, developing, and maintaining databases, spreadsheets, and reporting systems, with a strong track record of producing clear, actionable reports.

Required Knowledge and Skills:

• Sound knowledge of relevant policies, procedures, and guidelines.
• Has functional and professional know-how to meet technical standards.
• Proficiency in MS Excel, Copilot, PostgreSQL, Redshift, and Amazon QuickSight preferred.
• Leverages new tools and technologies including AI to enhance efficiency in reporting and daily processes.
• Demonstrated reporting skills and ability to collaborate directly with users to determine and meet business needs.
• Exceptional time management, organizational, analytical, problem-solving and decision-making skills.
• Resolves defined problems and separates and combines tasks for efficient workflow.
• Analyzes successes and setbacks to find solutions. 
• Strong and effective verbal, written, interpersonal and communication skills.

Other Requirements

• This is a hybrid position, requiring an onsite presence approximately three (3) days per week at our Headquarters location (6201 N 24th Parkway | Phoenix | AZ | 85016).
• Working hours are Monday through Friday, 8am to 5pm (Arizona Time).
• May travel up to 10% of work time.

This position is not eligible for immigration sponsorship. 

Benefits Summary for Full-Time Employees  

· Medical/Dental/Vision available day one 

· Vacation/Sick- accruals start day one 

· Paid company holidays and personal holidays to celebrate what’s important to you  

· 401K - company contribution and match (U.S.) 

· Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada) 

· Employee discounts/hotel discounts 

· Free financial and health wellness programs 

· Tuition Reimbursement 

Equal Employment Opportunity

BWH Hotels (the "Company") maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard to race (including hair textures and hair styles associated with race), color or pigmentation, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, caste, age, disability, gender, gender identity or expression, sex, sexual orientation, LGBTQIA+ individuals, height, weight, pregnancy status, childbirth or related medical conditions, genetic information, uniformed service or veteran status, marital status, or any other characteristic protected by applicable federal, state, provincial, or local laws. The Company’s equal employment opportunity policy applies to all aspects of employment with the Company, including, but not limited to, hiring, promotion, transfer, benefits, discipline, and termination.