• Union. This position is permanent full time.

Core Responsibilities

Research and Conduct Analysis

• Collect, analyze, interpret, summarize and report on both qualitative and quantitative data.

• Provides market research on industry benchmarks and best practices, forecasts, analysis, results, and consumer trends to continually identify opportunities for initiatives.

• Design survey and research models to fulfill both short- and long-term customer experience research requirements for internal clients, this is done through a combination of:  

• selecting the appropriate research methodology;

• developing the customer research plan;

• assembling the project team and resources;

• monitoring the progress of the study;

• analyzing the collecting customer feedback;

• interpreting the results of research; and

• communicating results to internal clients, both in verbal debriefings and in written records.

Project Support

• Participate in cross-functional work teams to provide creative solutions and collaborate with internal and/or external stakeholders to plan, develop and implement projects and activities representing customer experience and business improvement.

• Represent customer experience in projects to identify current and future business needs, industry best practices, opportunities and challenges of the organization or other department(s).

• Perform a variety of roles within in projects, which includes providing analysis of costs and benefits as inputs to business cases; providing requirements; performing customer journey mapping exercises; change management; and project consultations as required.

Other Duties

• Develop, organize and deliver presentations, reports and briefings for internal audiences.

• Provide recommendations and executing operational improvements to methods, systems and procedures that impact SaskEnergy’s customers, employees, and operations.

• Develop support materials for internal and external use promoting ideal customer experiences.

• Track budget and processes related expenses and invoices within area of responsibility.

Qualifications

Education

• Grade 12 or equivalent.

• University Degree in Business Administration or Commerce with a minimum of four (4) Marketing classes.

• Pre-Qualifying Skills Assessment.

Experience

• Three (3) years experience in a business environment, at least one (1) year with an emphasis on marketing related activities.

Application Instructions

• Please apply online with your cover letter and resume outlining your qualifications.

• For more information on this position, please contact Human Resources at 306-777-9091.

Closing Date

February 27, 2026

Hourly Rate Range

$34.90 ($5,308.29) - $44.36 ($6,747.16)

#LI-POST