At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.
At Access Credit Union, our values are straightforward:
Do good
Be better
Own it
Move forward
Key Responsibilities and Accountabilities
Develop and/or enhance dashboards and reports to communicate findings to stakeholders clearly and effectively. Examples include:
New members vs. closed memberships by branch
New accounts vs. closed accounts by branch
Age & gender demographics
Penetration by branch (share of wallet) incl. ancillary products like Aviso and Collabria
Targeting, segmentation, list generation and automation, development of dashboards, reports, measurement, and data modeling > monitor progress of deliverables
Maintain data integrity and ensure consistent tracking across platforms.
Identify target audiences and gather web analytics to prepare strategies for success in marketing campaigns > focus on strategic outcomes
Consider strategies in key areas β for ex. lending in Northwest Winnipeg, deposits in Eastern MB, etc.
Provide qualitative and quantitative analysis/insight to inform marketing and brand strategies, digital marketing content and strategy, communications, and new opportunities including:
Monitor KPIs and provide recommendations to improve ROI across digital and traditional marketing channels.
Conduct A/B testing and other experiments to evaluate marketing effectiveness.
Monthly ROI reporting
Year over year growth
Growth by region and/or branch
Analyzing campaign performance, customer behavior, and market trends using tools such as Google Analytics, CRM platforms, and social media insights.
Conduct analysis using in-house analytics tools and be comfortable analyzing a range of social and business data.
Work closely with Product & Integration Specialist to monitor and report on product and member trends including (but not limited to):
Product trends (deposits, lending, demand account packages, etc.)
Service fee reviews & upcoming market/regulatory changes
Regional penetration
Competitive comparisons and market research
Remain fully informed on market conditions, competitor offers, consumer demographics, and market trends
Research members' opinions, financial habits, preferences, wants and needs β support survey execution and subsequent analytics
Formulate plans/recommendations and build presentations to clearly articulate insights, while simplifying data and processes for various levels of audiences including peers, other department teams, senior management, and Board of Directors (where necessary)
Collaborate with cross-functional teams to support data-driven marketing strategies and initiatives.
Collaborate with and support the Marketing and Communications team with deliverables and execution, where required
Essential Qualifications
Bachelorβs degree in marketing, Business, Statistics, or a related field.
Minimum 5 years of job-related experience in data or analytics roles or related field. Previous experience in marketing considered a significant asset.
Strong analytical skills with proficiency in Excel, SQL, and data visualization tools (e.g., Tableau, Power BI) and other reporting tools required.
Adequate knowledge of data collection methods (polls, focus groups, surveys, etc.) as well as working knowledge of CRM programs and tools.
Ability to synthesize data into insights and interpret information effectively using a wide range of analytical tools.
Familiar with both digital dataβsuch as social and searchβand traditional business data such as penetration and brand equity.
Previous experience monitoring and analyzing traffic to digital applicationsβsuch as search engines, web analytics, etc.
Experience with marketing platforms and analytics tools (e.g., Google Analytics, HubSpot).
Strong analytical and critical thinking skills.
Excellent communication skills and ability to translate complex data into actionable insights.
Detail-oriented with a passion for problem-solving and continuous improvement.
Note: This is a remote position however the successful candidate must reside in Manitoba.
Employee Sub-Type
RegularStarting Salary
$77,608.00If you are interested in this position, apply today!