Quality Control Data Analyst

Under the direct supervision of the Quality Control Manager, analyzes and audits data
and information that is being entered and/or changed in the Assessor’s Office databases to ensure an error-free environment. Provides feedback to Assessor’s Office personnel to correct any anomalies that could create problems. Maintains and revises agency policy and procedures.

• Adheres to NM State statutes and IAAO Industry best practices in all tasks.
• Ensuresallincomingcorrespondencesareloggedintoacomputerprogramsothat all issues can be compiled, calculated and thoroughly tracked.
• Assigns correspondence to the proper division requiring timely feedback to be posted to the log.
• Audits the computer system data and the supporting documents to determine whether a process is working or if a correction will eliminate the problem; ensures corrective actions have been addressed in a timely manner.
• Maintains records effectively.
• Maintains and revises agency policy and procedures.
• Collaborates with other departmental staff to assist with quality control measures.
• Retains historical information to identify obvious errors and anomalies.
• Prepares reports as needed for supervisors to use as a management tool to ensure efficiency in the assessment process.
• Assists with annual audit process as requested.
• Assists other staff within the office to ensure quality customer service. Attends meetings, seminars, workshops, and training as requested; assists the Quality Control Manager with projects, as needed.
• Must complete all training as designated or assigned 
• Performs other duties as directed or assigned.

Knowledge/Skills:

• Knowledge of computers and electronic data processing and working knowledge of modern office practices and procedures.
• Skill in operating various word-processing, spreadsheets, database and other software programs in a Windows environment including Proval, Ascend, AS400, and Pictometry.
• Ability to work in a dynamic environment with changing priorities and critical deadlines; to independently plan, prioritize and organize work; to multi-task and work with minimalsupervision.
• Ability to be extremely organized; to focus on detail; to ensure no mistakes in calculations by self and co-workers; and to handle confidential material in a trustworthy manner.
• Ability to present information clearly and concisely, both verbally and in writing; and to establish effective and tactful working relationships with associates and the public.
• Ability to analyze data and produce reports.

• Associate’s degree in Business Administration, Accounting, or related field.
• Two (2) years of experience in real estate, commercial property appraisal, real estate sales, real estate appraisals, or working with deed/title examinations.
• Education may substitute for experience on a year-for-year basis or High School Diploma or GED and four (4) years of experience.
• Must possess IAAO (International Association of Assessing Officers) courses 101 and 102, OR have completed two (2) of the following courses from the Appraisal Institute:
  • Basic Appraisal Institute (30 hours)
  • Basic Appraisal Procedures (30 hours)
  • National USPAP Course (15 hours)

• Any certifications or completed courses from the IAAO, Appraisal Institute or Pre-Licensing Real Estate Courses.

Santa Fe County is an Equal Opportunity Employer
It is the policy of Santa Fe County to ensure equal employment opportunity to all persons regardless of race, color, age, physical or mental handicap, sex, national origin, ancestry, religion, serious medical condition, sexual orientation, gender identity, genetic information, or political affiliation
.