Real Estate Lending Secondary Marketing Analyst

The Secondary Marketing Analyst is responsible for managing all aspects of rate lock activity for first mortgage and home equity products, ensuring timely, accurate, and compliant execution of loan pricing, locking, and delivery functions. This role supports the Secondary Marketing Manager in maintaining competitive, accurate pricing and serves as a backup for rate posting and other secondary marketing functions. The Secondary Marketing Analyst ensures adherence to investor guidelines and contributes to the successful sale of loans into the secondary market, optimizing profitability while minimizing risk.

Manage the daily lock desk function, including receiving, validating, and processing lock requests for all first mortgage products in accordance with company policies and investor guidelines.

Execute lock confirmations, extensions, and re-locks, maintaining accurate records in loan origination and secondary systems.

Coordinate and monitor pipeline activity to ensure accurate hedging and sale eligibility.

Sell eligible loans to investors such as Fannie Mae and Freddie Mac (best efforts commitments) and to other investors for FHA, VA, or other applicable loan products.

Support the Secondary Marketing Manager by assisting with daily rate sheet creation and distribution, market monitoring and pricing adjustments and execution of loan sales and commitments.

Serve as backup to the Secondary Marketing Manager for rate posting and related functions to ensure seamless operations.

Maintain a thorough understanding of FNMA, FHLMC, portfolio and other investor guidelines, secondary market requirements, and pricing rules.

Collaborate with Loan Officers, Processors, Underwriters, and Post-Closing staff to resolve lock or delivery issues in a timely manner.

Ensure data integrity in pricing, locking, and delivery systems, escalating discrepancies as appropriate. 

Assist in identifying opportunities for process improvements in secondary marketing and lock desk operations.

Manage and maintain the Pricing, Product, and Eligibility (PPE) modules within the Loan Origination System (LOS), ensuring all products, pricing, overlays, and eligibility criteria are accurate, up-to-date, and compliant with investor guidelines. Collaborate with lending, underwriting, and secondary marketing teams to implement changes, troubleshoot discrepancies, and optimize system functionality

Bachelor’s degree in finance, business, economics, or a related field preferred, or equivalent combination of education and experience.

Minimum 3-5 years of mortgage banking experience with emphasis on secondary marketing, lock desk operations, or loan delivery.

Strong knowledge of FNMA/FHLMC investor guidelines, pricing, and delivery requirements; knowledge of FHA, VA, and other investor programs a plus.

Proficiency with mortgage loan origination systems (LOS) and secondary marketing/pricing software.

Strong analytical and organizational skills with attention to detail and accuracy.

Ability to thrive in a fast-paced environment, manage multiple priorities, and meet deadlines.

Effective communication and collaboration skills to work across lending, secondary, and investor teams.

Analytical decision making ability with attention to detail.

Ability to become proficient in the origination and operations procedures of the Real Estate Lending Department.

Ability to learn and work in a fast paced environment.

Ability to multi-task and prioritize work as required.

Ability to effectively work with mathematical concepts with a high degree of accuracy.

Ability to interpret, understand and apply Tower’s  Real Estate Lending Guidelines and FNMA/FHLMC/Investor Guidelines.

Ability to communicate effectively in oral and written form.

Ability to work and communicate effectively with Tower’s  members, real estate agents, title companies and other members of the Real Estate Lending team.

Ability to work independently and to identify/solve problems and to seek guidance when necessary and to resolve them in an expeditious manner.

PC Proficient to include: Word, Excel, Outlook, internet, e-mail and mortgage loan origination software

Ability to verbally convey work process issues to other members of the Real Estate Lending Department.

Ability to adapt to changes within internal, market or regulatory environments.

Ability to effectively organize loan files and documents.

Ability to exercise prudent judgment in decision-making and protection of member confidential information.

Ability to arrive at work routinely and promptly.

Ability to work within stringent time constraints and in a high pressure environment.

Ability to receive constructive feedback from co-workers and management.

Ability to work in a team environment and demonstrate the ability to help others.

Ability to work independently and to identify/solve problems and to seek guidance when necessary and to resolve them in an expeditious manner.

Has knowledge of and adheres to credit union policies and procedures and all regulations related to the bank Secrecy Act, the USA Patriot Act and OFAC.

Ability to work the hours needed which may extend beyond the defined work schedule when operating conditions dictate.

Ability to lift up to 20 lbs., with or without assistance, in compliance with ADA.