Senior, Business Analyst

Job Summary:

The Business Analyst serves as a strategic partner to business leaders and project teams by analyzing processes, systems, and data to drive operational efficiency and informed decision-making. This role translates business needs into clear requirements, supports solution design and implementation, and helps ensure initiatives align with organizational goals, compliance standards, and performance metrics.

Job Duties:

• Business & Process Analysis
  •   Gathers, documents, and validates business requirements through stakeholder interviews, workshops, and data analysis
  •   Maps current-state and future-state processes to identify gaps, inefficiencies, and improvement opportunities
  •   Develops business cases, workflows, use cases, and functional specifications
   
•  Data & Reporting
  •    Analyzes operational and financial data to support decision-making and performance improvement
  •    Creates dashboards, reports, and KPI tracking tools to monitor project outcomes
  •    Translates complex data into actionable insights for leadership
   
• Project & Stakeholder Support
  •    Serves as liaison between business users, technical teams, and leadership
  •    Supports project planning, testing, implementation, and change management activities
  •    Facilitates requirement reviews, solution validations, and user acceptance testing (UAT)
   
• Compliance & Quality
  •    Ensures solutions align with regulatory, audit, and internal control requirements
  •    Documents procedures, controls, and process changes to support compliance efforts
  •    Identifies risks and recommend mitigation strategies
   
• Other duties as assigned

Supervisory Responsibilities:

• N/A

Qualifications, Knowledge, Skills and Abilities:

• Education:
  •    High school diploma (or equivalent), required
  •    Bachelor’s degree in Business, Information Systems, Finance, Operations, preferred
   
• Experience:
  •    Two (2) to five (5) years of experience in business analysis, process improvement, or project support, required
  •    Demonstrated experience in requirements gathering, documentation, and stakeholder management, required
  •    Experience in consulting, government services, healthcare, or other compliance-driven environments, preferred
  •    Familiarity with project management methodologies, knowledge of process improvement frameworks (e.g., Lean, Six Sigma, BPM), preferred
  
  Certifications/Licensure:
  •    Certified Business Analysis Professional (CBAP) or equivalent certification, preferred
  •    Project Management Professional (PMP), preferred
   
• Software:
  •    Experience working with ERP, CRM, or case management systems, preferred
   
• Other Knowledge, Skills, & Abilities:
  •    Strong analytical thinking and problem-solving skills
  •    Strong process mapping and documentation skills
  •    Ability to translate business needs into technical requirements and solutions
  •    Excellent written and verbal communication skills
  •    Strong attention to detail with a compliance and quality mindset
  •    Ability to work effectively across cross-functional teams and multiple stakeholders

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

Hawaii Range: $90,000 - $110,000