Join the future of news

We’re on a mission to deliver riveting storytelling for all of America. At The Washington Post, you’ll help reinvent news. Our work is driven by a deep investigative spirit and enhanced by innovation to bring audiences closer to the stories that matter most.

About Our Team

The Washington Post is powered by the passion and talent of our people. It takes all of us to reinvent news. Beyond our award-winning Newsroom and Opinions teams, we work across many departments, including Brand & Events, Communications, Customer Care, Engineering & Product, Finance, Human Resources, Legal, Marketing & Advertising, Print Operations, and Sales.

Why This Role Matters

The Washington Post is seeking a Senior Business Analyst to join the Finance Operations team. This individual will serve as a strategic business partner across finance, engineering, product, and billing operations, with a focus on digital revenue streams and enterprise billing systems. This position plays a critical role in ensuring the accuracy, efficiency, and scalability of our global billing infrastructure.
 

What Motivates You

• Driven by data and energized by the opportunity to solve complex business problems through analysis and insight.
• Thrives at the intersection of strategy and execution, bridging high-level objectives with detailed operational solutions.
• Takes initiative and ownership, delivering measurable impact across cross-functional projects.
• Values collaboration and operates with a strong sense of accountability, urgency, and clarity in communication.
• Proactively identifies opportunities to streamline and automate workflows, reducing manual overhead and increasing scalability.
• Embraces technology as a lever for efficiency, accuracy, and innovation—committed to enhancing both business outcomes and user experience.

How You'll Support The Mission

• Leading analysis and oversight of billing operations, including process workflows, and invoicing.
• Partnering with cross-functional stakeholders and external vendors to implement enhancements to billing workflows, system integrations, and automation initiatives.
• Analyze recurring and ad hoc billing data to identify trends, risks, and inefficiencies.
• Lead the creation and refinement of billing strategies to enhance accuracy, reduce error rates, and scale with business growth.
• Collaborate with engineering and systems teams to define, test, and implement enhancements to billing workflows and integrations.
• Develop and maintain comprehensive documentation for functional requirements, data flows, and system configurations.
• Manage and improve reconciliation processes across enterprise billing systems and revenue platforms.
• Serve as a liaison between finance, operations, and product teams to ensure alignment on billing performance metrics and priorities.
• Coordinate testing, deployment, and post-launch support for billing-related system changes.
• Drive process improvement and automation initiatives across finance and billing operations.
• Translate complex business problems into structured, actionable specifications with measurable outcomes.
• Provide reporting, insights, and presentations on finance and operations leadership.
• Maintain access and oversight to billing platforms, portals, and related systems.

The Skills and Experience You Bring

• Bachelor’s degree in Business, Finance, Technology, or a related field.
• 5+ years of experience in business analysis, with a strong focus on billing operations, enterprise platforms, or fintech.
• Solid understanding of billing workflows, invoicing cycles, and lifecycle management.
• Strong data analysis skills, with proficiency in Excel, SQL, or reporting tools (e.g., Tableau, Power BI).
• Demonstrated ability to communicate technical requirements to engineering and explain data trends to business stakeholders.
• Experience with SaaS billing platforms, enterprise billing systems, or subscription-based models is a plus.
• Ability to manage multiple priorities and deliver results in a fast-paced, matrixed organization.
• Excellent written and verbal communication skills, with the ability to influence cross-functional teams.

Collaboration makes us stronger. That’s why our offices are designed with open layouts, modern technology, and easy access to transportation. With certain exceptions for newsgathering and business travel, we work on-site five days a week.

Compensation and Benefits

Wherever you are in your life or career, The Washington Post offers comprehensive and inclusive benefits for every step of your journey:

• Competitive medical, dental and vision coverage

• Company-paid pension and 401(k) match

• Three weeks of vacation and up to three weeks of paid sick leave

• Nine paid holidays and two personal days

• 20 weeks paid parental leave for any new parent

• Robust mental health resources

• Backup care and caregiver concierge services

• Gender affirming services

• Pet insurance

• Free Post digital subscription

• Leadership and career development programs

Benefits may vary based on the job, full-time or part-time schedule, location, and collectively bargained status.

The salary range for this position is:

The actual salary within this range will depend on individual skills, experience, and qualifications as they relate to specific job requirements. This position may be eligible for a bonus or incentive program, and a member of the Talent Acquisition team will discuss bonus payment terms and conditions during the interview process.