Senior IS Business Analyst

As a member of the Information Services Department, the Senior IS Business Analyst provides expert leadership for the Firm’s business analysis function, setting strategic direction and overseeing the full lifecycle of business analysis activities. The role works closely with senior and executive leadership on high-visibility initiatives to deliver high-quality analysis that aligns business needs with technology solutions, mentors and guides analysts, and drives informed decision-making and measurable business outcomes.

ESSENTIAL FUNCTIONS:

• Work closely with multiple stakeholders to gather, analyze, and define current business processes as well as requirements.
• Analyze business needs, source, and recommend new business technology to business requirements.
• Leadership, mentoring & education to other Business Analysts and others in the IS and business areas using the new standards.
• Assist the Firm in developing technical solutions to business problems.
• Draft reports that assist decision-makers in choosing the right programs.
• Translate business requirements into detailed functional specifications. Identify and then prioritize technical and functional requirements. Manage requirements through the development cycle.
• Ensure requirements issues are tracked, reported, and resolved in a timely manner.
• Collaborate with team members to understand organizational and operational challenges.
• Produce project reports on the application development and implementation process.
• Assist business teams in User Acceptance Test plans and serve as a liaison between technical and business teams when conducting the testing.
• Support users' participation in deployments and implementation activities.
• Contribute to and help drive continuous process improvement increase productivity, drive efficiencies, automate processes, and increase reliability.
• Evaluate processes and workflows to identify opportunities for improvement.
• Create process ideas to reduce costs and improve productivity rates.
• Design and test process upgrades and new systems.
• Develop routines and best practices to ensure product quality.
• Develop standardized operating instructions for processes.
• Keep up to date on the latest applications of information technology.

ADDITIONAL FUNCTIONS:

• Other duties and projects, as assigned.

QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):

Education:     

• Bachelor’s degree in computer engineering, business administration, or related field, required. Experience will be considered in lieu of a degree.

Experience:

• 15 years IT industry experience, 12 years business/process analysis experience

Knowledge, Skills, & Abilities:

• Gathering and process mapping experience required.
• Knowledge of system modeling processes and tools.
• Knowledge of database concepts, including data modeling.
• Relevant technical, functional and/or process expertise.
• Excellent project management and organization skills.
• Experience documenting complex systems and procedures
• Experience with Data Analytics and Reporting Metrics
• Strong analytical and problem-solving skills
• Knowledge of system life cycle processes.
• Exceptional interpersonal skills.
• Excellent written and verbal communication skills.
• Attention to detail.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL REQUIREMENTS

Medium Work:  Exertion of physical strength to lift, carry, push, pull, or otherwise move objects 20 to 50 pounds frequently, and/or greater than negligible up to 10 pounds.

VISUAL ACUITY

Worker is required to have close visual acuity to perform an activity such as:  preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

DISCLAIMER

The above is intended to describe the general content of and requirements for the performance of this job.  It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will.  Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation.  If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.

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