SCM Ops Specialist/Home Appliance

Top skills:
1. Strong skills in Tableau and Alteryx for data visualization and predictive analytics.
2. Proficiency in scripting languages.
3. Strong understanding of supply chain principles and best practices

Schedule: 5 days fully onsite

KEY RESPONSIBILITES/REQUIREMENTS:

General Description
This is a key position managing Demand/Supply Chain operations for Regional Home Appliance customers focusing on improving synergies in core areas including: Forecasting, Order Management, Inventory Management, Customer management and reporting. This position is responsible for following established processes, managing KPIs, and driving operational excellence and discipline. This position will interact with other areas of the business including Sales, Marketing, Logistics, Finance, Customer Service and HQ in terms of communication.

• The SCM Ops Specialist conducts weekly meetings with the customer to manage future forecasts based on expected level of service. The Specialist works closely with the Sales Teams to review sales and order forecasts, review week-over-week forecast changes, and acts as the point of contact among Samsung Supply Chain Team, the Sales Team, and the Customer.
• Coordinates processes and protocol to achieve customer objectives related to: CPFR/Forecasting (Sell thru/Sell in), Order Management, Data Management.
• Improve forecasting achievement and accuracy by utilizing various tools.
• Lead CPFR/Forecasting planning process with customer planning team to drive optimal levels of inventory to support mutual goals associated with WOS.
• Act as primary interface with customers’ SCM, Operations and Merchandising Management to drive collaborative process improvements.
• Coordinate actions with cross functional team PSI, Sales and Logistics teams for CPFR and Direct Ship/Import programs to manage and develop the necessary tools/reporting/KPI’s.
• Proactively identify and challenge activities that will detract from planned objectives.
• Various reporting to leadership analyzing orders, forecast, inventory and other data.
• Coordinate projects to improve processes by working with cross functional teams.
• Manages product life cycle as it relates to managing the final inventory of the old model and help manage forecast and orders for a new models launch date.

Necessary Skills / Attributes
• CPFR training and experience, 5 years’ equivalent work experience.
• Strong written and verbal communication skills, comfortable presenting internally and externally.
• Analytical, attention to detail, strong organizational skills.
• Planning/forecasting experience in manufacturing / logistics environment.
• Relevant demand planning software exposure and knowledge of statistical modeling.
• Strong Microsoft Office application knowledge, advanced Excel VBA/macro programming preferred.
• Set realistic work goals and priorities.
• Taking the initiative as problems and opportunities arise.
• Proposing new ideas regarding goals, policies, and improved work procedures.
• Developing efficient systems and improving support activities.
• Familiarity with SAP and ability to learn new systems.
• Flexibility dealing with various / manual processes.
• APICS certification / Project Management desirable.