Tableau Specialist (Remote - EST)
TixTrackAt TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening.
Headquartered in the heart of the Broadway Theatre District, NYC, we are a small, but growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions.
Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026.
Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”.
About The Role
The Tableau Specialist is responsible for the development, training, and maintenance of Tableau dashboards for use by our external clients and internal teams. This role will be key in expanding and promoting Tableau usage throughout the organization. This will primarily be accomplished via an embedded experience. They will be tasked with leveraging the wealth of information available in our Snowflake data warehouse to create insightful and reliable reports. This position reports directly to the VP, Data Science & Analytics.
This position is full-time and fully remote. Candidates must be located in EST and are preferred to be in New York, Connecticut, or New Jersey. We will also consider candidates in Florida, Virginia, North Carolina, South Carolina. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office.
About You
You have strong hands-on experience building, maintaining, and scaling Tableau dashboards, and you enjoy turning complex data into clear, actionable insights for a variety of audiences.
You’re comfortable working directly with data using SQL (and ideally Snowflake) and take pride in data accuracy, consistency, and thoughtful report design.
You enjoy partnering with both technical and non-technical stakeholders, and you’re confident training users, answering questions, and explaining technical concepts in plain language.
You’re highly organized and self-directed, able to manage multiple projects at once while maintaining high standards for overall data quality.
What You'll Do
Formulate, suggest, and manage data-driven projects which are geared at furthering the business's interests.
Scope, design, and develop dashboards and reports using Tableau.
Provide training sessions for users to familiarize them with using Tableau.
Maintain consistent quality and naming conventions across a large suite of reports.
Provide ongoing support for users with any issues or questions in using Tableau.
Document reports for later reference.
Update reports as needed to align with new product features.
Become a subject matter expert on the database and its functionality.
Surface any data integrity or quality issues to the relevant engineering team.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice.
What You'll Bring
Minimum Requirements
Bachelor’s degree
At least three years of Tableau experience
At least two years of SQL experience
Preferred:
Tableau Public Link
Tableau Specialist/Data Analyst Certification
Snowflake experience
SSRS experience
Essential Skills
Strong oral and written communication skills.
Ability to work both independently and in a team environment while managing multiple projects and deadlines.
Possess strong analytical and problem-solving skills.
Ability to explain technical concepts in an understandable way.
Excellent organizational and attention to details skills.
Tools You’ll Use
Tableau Cloud & Server
Google Suite
Slack
What We Value
Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work.
Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute.
Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions.
Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work.
Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations.
How We Work
Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center.
Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together.
Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action.
Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together.
Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers.
Our Commitment to Diversity
TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace.
We are focused on building a culture that acknowledges and values diversity, equity, and inclusion.
What We Offer
Base annual salary range of $95,000 to $110,000, commensurate with experience
Eligibility for annual bonus based on performance and company success
100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026)
Company-paid life insurance
Traditional and Roth 401k plans
Paid parental leave
Learning & development opportunities with company reimbursement for eligible educational expenses
Working abroad opportunities
Volunteer days off
Flexible scheduling
Up to $300 reimbursement for initial equipment to set up hybrid work environment
Generous PTO and holiday schedule
Remote work environment
California Applicants: CCPA/CPRA Notice
Notice of E-verify Participation
Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing accommodations@tixtrack.com.