Technical Business Analyst

Position: Technical Business Analyst

Under the supervision of the VP, of Data Science, the Technical Business Analyst (TBA) will bridge the gap between business needs and technical solutions by gathering, analyzing, and translating requirements, ensuring that technology projects align with strategic goals.  They will work with a product owner mindset, taking ownership and prioritizing features to ensure we are consistently delivering.  The TBA will also design test cases, identify potential issues, and ensure that the final product aligns with the requirements and meets quality standards.   

If you are a highly motivated, versatile individual with a passion for eliciting and aligning technical development and business needs while ensuring product quality, we encourage you to apply for this unique role.  Join our team and contribute to the success of our projects by optimizing processes, aligning them with business objectives, and delivering high-quality solutions. 

Roles and Responsibilities 

• Creates clear and detailed requirement documents, which may include: 
• Business Requirements Document (BRD): High-level descriptions of what the system needs to achieve from a business perspective. 
• Functional Requirements Document (FRD): Detailed descriptions of specific functions or features the system should have. 
• Use Cases or User Stories: Detailed descriptions of how users will interact with the system, specifying actions, outcomes, and conditions. 
• Effectively communicate and collaborate with both technical and non-technical stakeholders to ensure a shared understanding of the requirements. 
• Work closely with development teams to provide technical insights and guide them in implementing solutions that align with business goals. 
• Establish traceability between requirements, making it clear which features or functions are tied to which business needs and objectives. 
• Ensure that the documented requirements are accurate, complete, and aligned with the stakeholders' expectations. This may involve reviews, walkthroughs, or other validation processes. 
• Develop and execute test plans and test cases to ensure the quality of software or products. 
• Perform regression testing, integration testing, and system testing as necessary. 
• Report and track defects, and work with development teams to resolve issues in a timely manner. 
• Exhibit excellent time management, organizational, and prioritization skills and an ability to balance and fulfill multiple priorities. 
• Performs other duties as assigned 

Position Requirements 

• BS, BA in Information Technology, Computer Science, Engineering etc. or equivalent work experience 
• 3+ years of prior work experience in a product owner, business analyst, quality analyst or similar role. 
• Strong knowledge of software development methodologies and quality assurance practices. 
• Excellent communication and interpersonal skills, with the ability to work effectively in cross-functional teams. 
• Strong problem-solving and critical thinking abilities. 
• Experience with healthcare industry preferred 
• Experience with Salesforce preferred 
• Project management skills and knowledge of project management methodologies (e.g., Agile, Scrum) is a plus. 
• Familiarity with HL7, FHIR, etc., is nice to have 

Benefits

• Comprehensive medical, dental, vision and life insurance 
• Paid vacation and holiday time
• 401(k) plan with matching contributions 
• Pet Insurance
• Company paid life insurance
• FSA & HSA

About Monogram Health:

Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders. 

Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.

Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum. Monogram Health is based in Nashville, Tennessee, operates throughout 37 states, and is privately held by Frist Cressey Ventures, Norwest Venture Partners, TPG Capital, as well as other leading strategic and financial investors. To learn more about Monogram Health, ranked by Inc. Magazine as 2024’s No. 3 fastest growing private company in the United States, please visit here.