Analyst, Retail Channels (Business Analyst)

The Analyst, Retail Channels (Business Analyst) is accountable for the development and completion of projects that contribute to the achievement of our channel’s strategy. Collaborates with ongoing projects from other areas impacting channels. Position works onsite based in San Juan, PR.

MAJOR DUTIES & RESPONSIBILITIES:

• Develop and monitor assigned projects in accordance with defined strategies.
• Visit channels to identify improvement opportunities and submit proposals to supervisor.
• Monitor sustenance and adoption of previous projects and identify possible fixes.
• Prepare assign project timeline and comply with it.
• Define and communicate project objectives that are clear, useful, and attainable
• Manage the constraints of the project management triangle, which are cost, time, scope and quality
• Conduct kick-off meetings with internal clients to review expectations and to create a written project plan with milestones and deliverables.
• Coordinate assigned projects, working closely with the client and other teams.
• Organize, convene and document regular client and internal project team meetings throughout development and post go-live to present and review project activities, establish deadlines and keep project on track.
• Create work orders for add-on services to meet client’s expectations.
• Monitor every step of the project process and progress; anticipates potential issues and proactively manage details
• Participate in other teams’ projects development to proactively anticipate potential issues, aligned to projects to channels needs and expectations.
• Issues a client survey at the completion of each project to determine the client’s perspective on the overall implementations.
• Other duties may be assigned.

EDUCATION AND EXPERIENCE:

• Bachelor's degree in Data Science, Business Administration, Industrial Engineering or related fields required.
• Three (3) years of experience in business data analysis, project coordination or related tasks required.
• Minimum education and experience required can be substituted with the equivalent combination of education, training, and experience that provides the required knowledge, skills and abilities.
• Fully bilingual – English and Spanish (verbal and written) required.
• Proficiency in MS Office (Excel, Word) and other business applications such as Visio among others.
• Excellent analytical, communication and interpersonal relationship skills.
• Problem solving, organized, responsible, detail oriented and able to multitask.

 

WORK AUTHORIZATION & ELEGIBILITY:

• Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
• Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

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