Business Analyst - DAYS - Bonus Eligible

Work Where it Matters

LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office.

As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Here’s why we want you to consider LDRM:

• You get your nights and weekends free
• You can have a career here - we LOVE to promote from within
• 401(k) with company contribution, health, dental and vision plans, and more
• Tuition reimbursement program
• An Employee Assistance Plan that’s ready when you need it
• Paid time off and paid holidays

Job Summary

As our Business Analyst, you are responsible for analyzing business operations requirements. You will assess our current practices, collect information, and analyze industry trends to determine program objectives. You will design new projects and programs by analyzing State Department requirements and make recommendations to improve current systems. You will prepare technical reports, summarizing information and trends, and perform other duties as assigned.

In accordance with a U.S. State Department memo dated February 14, 2025, all employees are now required to work onsite at the National Visa Center.  

What you will do as a Business Analyst:

• Lead change management projects and continuous improvement exercises in support of our government customer and the program’s mission
• Provide advice, assistance, guidance, research, and technical support in support of our government customer and program’s mission
• Work independently with direction or collaboratively. Collect and analyze data and evaluation activities, thus contributing to and presenting research findings in report form. May include but not be limited to analyzing complex problems, monitoring tasks and schedules
• Work closely with various stakeholders, internally and externally, and communicate complicated requirements
• Review and edit written documents generated by others and communicate/work cooperatively with others
• Perform various administrative tasks as required to include creating written summaries and reports and maintaining meticulous logs and records
• Comply with all appropriate legal and regulatory requirements when reporting and to the requesting organization while relating all facts accurately with a high-quality standard

Minimum Qualifications:

• Bachelor’s degree, or three (3) or more years of hands-on experience performing administrative, analytical, and project management functions
• U.S. citizenship
• An extraordinary level of attention to detail
• Microsoft Office and Google Chrome proficiency
• Must demonstrate ability, tenacity, and patience to follow detailed procedures
• Always display a professional demeanor, regardless of the circumstance
• Must demonstrate written communication skills sufficient to explain actions taken and how recommendations were derived
• Demonstrate written and oral communication and interpersonal skills to work within a team environment
• Ability to evaluate incoming reports and information
• Ability to identify relevant data sources to clarify or corroborate investigative or operational intelligence community initiatives
• Ability to access information, analyze and interpret information from a variety of classified and open-source databases
• Ability to evaluate information using good judgment and decision-making 
• Experience with Power Automate, AutoHotKey, and/or other robotic process automation (RPA) applications preferred  

You must also successfully complete a comprehensive 7-year criminal and credit history background check as a part of the hiring process.

Physical Requirements:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job.

Work Environment:

You will primarily work in an office environment but may be required to work in other work environments as well.

At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.