Business Analyst – Supply Chain Transformation

Mission

Drive impactful supply chain transformation by using analysis, technology, and cross-functional collaboration to deliver measurable improvements in operational efficiency, data visibility, and digitalization across our global network.

Outcomes

What must this role achieve in a measurable way in its first year?

·       Conduct comprehensive supply chain process analysis and identify at least 5 key inefficiencies and opportunities for transformation within 3 months.

·       Gather and document full business requirements from all core supply chain functions (procurement, logistics, manufacturing, distribution) for at least 2 major transformation projects within 6 months.

·       Deliver detailed “as-is” and “to-be” process documentation and gap analyses for at least 2 areas by end of the second quarter.

·       Design and implement at least 3 new KPIs/dashboards that track supply chain performance and transformation progress within 4 months.

·       Support a successful digital system rollout (e.g., ERP or analytics) by ensuring all data migration, validation, and user acceptance testing are completed on time and with >98% data accuracy.

·       Facilitate 2 or more cross-functional workshops or trainings on supply chain process changes and data utilization within 6 months.

·       Maintain clear and regular progress communication to at least 90% of identified stakeholders, ensuring alignment and engagement throughout project delivery.

Competencies

What characterizes someone who will excel in this role?

·       Analytical Mindset: Expert at root cause analysis, extracting insights from complex data, and building clear, actionable recommendations.

·       Technical Fluency: Proficient with supply chain systems (ERP, planning, analytics tools), and advanced skills in Excel, Power BI/Tableau, Visio/Lucidchart.

·       Process Orientation: Adept at mapping, analyzing, and optimizing end-to-end supply chain business processes and documentation.

·       Project Delivery: Can manage multiple initiatives, timelines, and resources, delivering transformation projects to scope, time, and quality.

·       Stakeholder Engagement: Excellent communicator and facilitator, able to synthesize and convey technical or business requirements to varied audiences; strong at managing relationships and expectations.

·       Change Leadership: Proactively supports adoption of new systems/processes through effective training and change management.

·       Attention to Detail: Maintains high standards in requirement documentation, data validation, and report creation.

·       Continuous Improvement Mindset: Takes initiative to seek feedback and drive ongoing process optimization.

(Optional: Experience & Technical Requirements)

·       Bachelor’s degree in Supply Chain, Business Administration, Industrial Engineering, or related field (Master’s, MBA, or certifications a plus)

·       3–5 years relevant experience in supply chain analysis, transformation, or ERP implementation

·       Proven use of data analysis, documentation, and process improvement methods/tools