POSITION OVERVIEW
The Data Specialist supports homeless services program by collecting, managing, analyzing, and reporting data related to client engagement, services, and outcomes. This role ensures accurate data entry, compliance with funder and regulatory requirements, and provides actionable insights that help outreach teams improve service delivery and move clients toward housing stability.
REPORTING STRUCTURE
There are no staff persons reporting to this position.
SPECIFIC RESPONSIBILITIES
路 Enter, maintain, and audit client-level data in HMIS (or other required databases)
路 Ensure timely, accurate, and complete data entry from outreach staff
路 Develop and maintain data quality standards and procedures
路 Conduct regular data quality checks and resolve discrepancies
路 Generate routine and ad hoc reports for program leadership, funders, and stakeholders
路 Track outreach performance metrics (engagements, referrals, housing placements, etc.)
路 Analyze trends and outcomes to support program planning and improvement
路 Assist with grant reporting and compliance documentation
路 Train outreach staff on data entry procedures, privacy standards, and best practices
路 Provide ongoing technical support related to data systems
路 Develop user-friendly guides and workflows for data processes
路 Ensure compliance with HMIS standards, funder requirements, and data privacy laws (HIPAA, HUD, local regulations)
路 Maintain strict confidentiality of client information
路 Support audits and monitoring visits as needed
路 Work closely with outreach teams, case managers, and program leadership
路 Coordinate with partner agencies and system administrators as required
路 Participate in program meetings to align data with service goals
PRINCIPAL ACCOUNTABILITIES
Ensure all client and program data is entered accurately, consistently, and in a timely manner
Track key outreach and program metrics, trends and provide insight to support the team.
Maintain confidentiality and ensure compliance
EDUCATION, WORK EXPERIENCE AND JOB REQUIREMENTS
Education: Associate鈥檚 or Bachelor鈥檚 Degree in mental health field preferred and/or three years equivalent work experience in mental health, homeless services, and/or outreach.
Skill Requirement: Two to three months OJT required for efficient job performance.
Job Requirements: Experience with social services databases. Proficiency with spreadsheets and reporting tools. Valid driver鈥檚 license and a clean driving record. Must have the ability to work independently with minimum supervision
COMMENTS
Knowledge of chronic mental illness and substance abuse is necessary.