Front Office IT Business Analyst – Trading Systems Support

Company Description

Talan is an international consulting and technology group that accelerates its clients’ transformation through the levers of innovation, technology, and data. Certified Great Place To Work, we are aiming for €1 billion in revenue by 2025.

At Talan, we believe in Positive Innovation — using technology to serve people and society. With 7,000+ experts in 20 countries, we are committed to delivering impactful solutions across industries.

Job Description

Join Talan, a leader in financial innovation and transformation. We’re hiring a Front Office IT Business Analyst to support our client's Global Markets team and drive excellence in trading systems.

This is an opportunity to work directly with trading desks, support mission-critical systems, and contribute to the evolution of our client's trading infrastructure. The ideal candidate will have strong knowledge of financial products and workflows, with a passion for supporting traders and enhancing critical trading applications.

Role and responsibilities

You will work directly with trading desks and IT teams, providing first-line support on trade execution, booking, pricing, P&L, and risk management systems. You will have the chance to contribute to system enhancements, troubleshoot production issues in real-time, and ensure smooth operations on the trading floor.

• Provide Level 1 functional and technical support for Front Office trading applications across Equity, Credit, Rates, FX, and Commodities.
• Respond to trader inquiries, resolve incidents quickly, and escalate issues where needed.
• Build strong relationships with trading desks and act as the first point of contact for system issues.
• Gather and document business requirements for new features and system enhancements.
• Perform functional testing of new releases, bug fixes, and system updates.
• Liaise with IT Development teams locally and globally to ensure timely delivery of fixes and enhancements.
• Monitor system performance to proactively identify and address issues impacting user experience.
• Provide status updates and maintain clear communication with stakeholders and management.

Qualifications

Qualifications

• Bachelor’s or Master’s degree in Finance, Computer Science, or related field.
• 3-5 years of experience as an IT Business Analyst or Support Analyst in a Front Office trading environment (Equities, Credit, Rates, FX, or Commodities).
• Strong knowledge of financial products and trade workflows: derivatives, structured products, repos, TRS, bonds, CLOs, etc.
• Hands-on experience with trading systems (Fidessa, Markitwire, Sophis, Dash, or similar) and knowledge of P&L and risk management tools.
• Ability to perform functional testing (UAT, regression, bug fixes) and translate business requirements into clear technical specifications.
• Solid understanding of SQL and ability to perform data analysis (queries, joins, troubleshooting).
• Strong interpersonal and communication skills with the ability to build trust with traders and front-office stakeholders.
• Demonstrated ability to multi-task and prioritize in a high-pressure, fast-paced trading floor environment.
• Knowledge of Agile practices and methodologies is a plus.

Company’s Benefits

At Talan, we invest in our employees' well-being and empower them with benefits, including:

• 💵 Competitive salary: the salary range for this role is US$90,000 - US$105,000
• 💸401(k) retirement plan with company matching
• 🌴15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 📴8 paid holidays + 5 sick days + 2 personal days per year
• ❤️‍🩹Company health, dental, and vision insurance plans + FSA
• 🦺Voluntary STD and LTD
• 🚍 Commuter/transit benefits

All your information will be kept confidential according to EEO guidelines.