Planning & Financial Analyst II - Travel Center Operations

SUMMARY:

This position is responsible for supporting strategic and operational decision making across the retail and fuel business by delivering insightful financial analysis, reporting, and forecasting with a focus on fuel and merchandise sales performance, margin trends, operational costs, and other key metrics across multiple retail sites. The Analyst collaborates closely with operations, accounting, pricing, and procurement teams to identify performance drivers and recommend actions that improve profitability and efficiency. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
• Coordinates with all levels of management to gather, analyze, summarize and prepare recommendations regarding financial plans, acquisition activity, new business planning, trended future requirements and operating forecasts.
• Develop and maintain financial models for fuel pricing, store profitability, and cost analysis.
• Assists in the annual development of the forecasting and budgeting process and other business initiatives.
• Analyzes financial information to determine present and future financial performance and identifies trends and recommends improvements accordingly.
• Prepares a standard set of analytical reports, including ratio analysis, key metrics at month-end.
• Provide statistical and analytical support in the development, implementation and evaluation of all operational department programs as assigned.
• Provides analysis of labor and key business indicators and provide recommendations for efficiency.
• Researches and prepares economic and statistical reports on subjects such as rate of return, depreciation, cash flow, profit margins, etc.
• Provides analytical support for new site openings, capital investments, and other strategic initiatives.
• Analyzes contracts or other financial obligations of the Travel Center to ensure favorable agreement terms.

• Develop decision models and reporting to help with decision making.
• Partner with all levels of management on key business drivers to identify potential opportunities and risk.
• Conducts ad hoc, cost/benefit analysis and/or breakeven analysis for various projects assigned.
• Strong attention to detail with continuous improvement.

• Maintain positive working relationships.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.

WORKING CULTURE ENVIRONMENT:

• Ability to plan workload and manage multiple projects with competing priorities
• Ability to work with a high level of independence and or with related departmental Team members. 
• Strong attention to detail with continuous improvement
• Advanced analytical skills and ability to support business decision making using quantitative analysis
• Excellent communication skills both verbal and written. 
• Effective communicator in framing and presenting a concept or hypotheses
• Proven analytical and organizational skills to meet deadlines in an environment of often-changing priorities.
• Highly driven and self-motivated, with an entrepreneurial spirit. Ability to flourish in a multi-cultural environment. 

ADVANCED RESPONSIBILITIES & TOOLS

• Basic knowledge of Microsoft 365, Oracle, SQL, and working knowledge of Power Business Intelligence tools is an asset or related query tools.
• Collaborates with appropriate staff to gather input and feedback concerning system needs.
• Resolves issues and problems related to system platforms.
• Maintains or assists with maintenance of accounting information systems.
• Reviews complex financial accounting work processes, systems, and procedures for efficient workflow and conformity with accounting principles.
• Analyzes system design alternatives and identifies potential improvements to existing systems and processes.
• Administers and improves the company's corporate financial model including the company's cash and liquidity forecast
• Ability to plan workload and manage multiple projects with competing priorities

OTHER REQUIRED SKILLS/ABILITIES:

• Thorough understanding of generally accepted accounting principles (GAAP).
• Thorough understanding of generally accepted auditing standards (GAAS).    
• Thorough understanding of methods of systems analysis and the principles, design, and procedural methods used in computer and database development.

SUPERVISORY RESPONSIBILITIES:

This job does not require supervisory duties.

EDUCATION AND EXPERIENCE (MUST BE DOCUMENTED):

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Minimum two (2) to four (4) years of experience as a Financial Analyst, preferably in the retail, fuel, or convenience store industry.
• Proficiency with Gilbarco Passport and Comdata Smart Desk preferred.
• Minimum two (2) years of experience using SSCS back office is required.
• Experience with downstream fuel, retail fuel, or convenience store operations strongly preferred.

CERTIFICATION, LICENSES AND ANY ADDITIONAL REQUIREMENTS:

• Must pass periodic random drug screens. 
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 25 pounds and/or push, pull up to 50 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods. 

WORK ENVIRONMENT: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Multiple locations.
• Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
• Must be available for emergency calls 27/7.
• Must be available to work weekend and holidays.
• Some enterprises are gaming facilities.
• Some enterprises are not a smoke-free environment.
• Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.

INDIAN PREFERENCE ACT:

The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:

                                         1.  Tribal Members

                                         2.  Other Native Americans

                                         3.  All other ethnic groups