Summit Technologies Inc. is looking for a skilled Senior Business Analyst. This role will support the Digital Transformation team and leverage modern tools such as Microsoft Power Platform (Power Automate, Power Apps, Power BI), SharePoint, ServiceNow, and automation frameworks to ensure the reliability, and functionality of integrated business solutions. The successful candidate will drive process improvements, strengthen organizational efficiency, and enable mission success. This Hybrid position requires working 3 days per week onsite in Washington, DC. Candidates must be eligible to obtain a Public Trust clearance.
Duties and Responsibilities
- Provide expertise on process improvement strategies, organizational redesign, change management, and performance measurement.
- Define and develop business processes, policies, roles, responsibilities, and performance metrics.
- Conduct business process analysis, including current state analysis, gap analysis, benchmarking, best practice identification, and organizational assessments.
- Generate process improvements, including future state design, change management, and transition planning.
- Partner with customers and cross-functional teams, including IT services and client services.
- Oversee the development and maintenance of quality programs, systems, and processes to ensure compliance and performance quality.
- Interpret policies, regulations, and guidelines to ensure compliance.
- Collaborate with business and technology teams to identify and refine system requirements.
- Conduct client interviews, deliver presentations, and facilitate training courses on process measurement, analysis, improvement, and control.
- Perform cost/benefit analysis and provide recommendations for improvement.
Required Education and Experience
- Over 5 years of experience as a Business Analyst.
- Proven expertise in business process analysis, organizational assessments, and process improvement.
- Strong analytical skills with the ability to evaluate data and identify gaps.
- Experience with change management and transition planning.
- Demonstrated ability to work independently and with autonomy, setting goals and meeting objectives.
- Excellent communication, facilitation, and presentation skills.
- Strong knowledge of process automation frameworks and methodologies.
- Ability to design workflows, dashboards, and reporting solutions to support decision-making.
- Strong problem-solving skills with the ability to translate business needs into technical requirements.
- Ability to facilitate workshops, document requirements, and manage stakeholder expectations.
- Exposure to Microsoft Power Platform (Power Automate, Power Apps, Power BI).
- Good understanding of SharePoint and ServiceNow in a process automation or workflow context.
- Familiarity with Agile or SAFe methodologies.
Highly Desired Experience
- Experience working with Cloud migration initiatives.
- Experience supporting government clients or regulated industries is a plus.
Required Education
- A Bachelor’s degree, additional years of experience may be considered in lieu of a degree.
Clearance Requirement
- Must be eligible for a Public Trust.
If you feel you are qualified and want to be considered for this position, please supply the following to: tszqmbet1uwjg93xhaaowpc3xy@crelate.net
and please put the job number ‘6861’ in the subject line:
- Updated resume including MM/YYYY for each employer.
- Best times/dates to interview (plus phone # you can best be contacted at).
- Availability to start once given formal offers.
Summit Technologies Inc. appreciates your interest. We will contact the best matching prospects and will consider you for future opportunities. We will not submit your resume without your prior knowledge and consent. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.