Workday Business Analyst

A Workday Business Process Analyst is a critical bridge between business needs and the Workday platform's capabilities. This role requires a strong understanding of business operations, expert-level knowledge of Workday functionality, and the ability to design, optimize, and implement processes within the system. The role also requires the ability to effectively communicate with both business and technical stakeholders.

Responsibilities include:

• Business Process Analysis & Optimization

  • Configuration of BPs across functional areas, inclusive of maintenance and optimization.

  • Understand business needs and partner with the functional teams to translate needs into system configuration. 

  • Support the effective delegation of tasks to ensure continuity and execution of business processes.

  • Partner with functional areas to reassign tasks as needed for absences to ensure operational continuity.  

• Security Administration     

  • Maintain the security architecture across the system, inclusive of business processes, domains, role-based groups, and user-based groups.

  • In collaboration with functional areas, conduct regular audits to ensure the appropriateness of security assignments.

  • Reassign security groups as needed to ensure operational continuity during absences.

  • Assign security to new hires and new positions in partnership with functional areas, securing necessary approvals.

  • Create and maintain custom security as needed to meet business requirements.

  • Work with functional areas to provide recommendations on security options to meet business needs while promoting role clarity and data integrity.

• Reporting

  • Develop reports as needed to fulfill critical functions that contribute to system stability and efficiency

  • Maintain reports that are used for integrations

• Integrations

  • Maintain integration ecosystem, inclusive of internal and external systems

  • Monitor and assess integration failures, assessing reasons and partnering with functional users on solutions

  • Analyze impact of product changes on current integrations and update as needed

  • Ensure EIB templates are up-to-date and the appropriate functional administrators have security to launch

  • Support functional users on loading data via EIB as required

  • Identify opportunities to improve integration architecture and workflows to streamline business processes

• Tenant Management

  • Manage the refresh schedule for Sandbox and Sandbox preview

  • Align tenant refreshes with ongoing configuration and development projects to ensure in-progress work is not lost

  • Maintain access and security in the Customer Central tenant

  • Migrate configuration, security, integrations, and reports as needed between tenants

  • Partner with ITS and functional teams to ensure appropriate access to distributed tenant environments

• Bi-Annual Release Management  

  • Collaborate with functional administrators to evaluate the impact of bi-annual releases on current configuration

  • Support the development of test plans for mandatory feature adoption, including regression testing of existing configuration

  • Analyze optional features to identify opportunities for system improvements

  • Update configuration as needed to ensure operational continuity

• Workday Support

  • Monitor product alerts to assess and mitigate impacts to business operations

  • Open cases as needed to support functional and technical needs

Required Qualifications:
Associate's degree in Computer Science, MIS
Minimum of 4 years related experience

Relevant experience can be substituted for education

Preferred Qualifications:

Bachelor's degree in Computer Science, MIS
8+ years of experience

This is a project-based role supporting Denison’s implementation of the Workday ERP. The position is expected to conclude no later than June 30, 2029 unless otherwise approved for extension or modification.