Business Analyst

About the Role

We are looking for an entry-level Business Analyst to help us identify, document, and improve the business processes that power our automation and AI systems. This is a high-impact role for someone who is curious, organized, and excited by the potential of intelligent systems to improve real-world operations.

You will work closely with developers, product owners, and subject matter experts to document workflows and translate them into actionable automation logic. Your insights will shape how real-time requests are captured, routed, and resolved, forming the foundation of an agentic AI platform that evolves toward autonomy and adaptability.

Key Responsibilities

• Process Discovery & Documentation
  • Interview internal stakeholders to understand goals, workflows, and decision points.
  • Create clear and structured documentation that describes triggers, inputs, logic, and outcomes.
• Workflow Modeling
  • Translate business needs into flow diagrams or structured logic that automation developers can implement.
  • Identify opportunities for improvement or simplification.
• Data & Compliance Awareness
  • Note areas where privacy, ethics, or security may impact workflow design.
  • Work with data and compliance teams to flag edge cases and regulatory constraints.
• Collaboration & Handoff
  • Partner with workflow developers to validate designs and iterate on implementations.
  • Ensure every documented process is tied to a clear business value or user outcome.

Qualifications

• At least 12 months of experience in a business analysis, operations, or product support role.
• Strong communication and interviewing skills.
• Ability to translate informal or verbal input into structured logic or visuals.
• Familiarity with workflow tools, automation platforms, or process documentation.
• Self-motivated, detail-oriented, and comfortable working in remote teams.

Nice to Have

• Experience working alongside technical teams or in AI-related environments.
• Familiarity with JSON, flowchart tools, or productivity suites (e.g., Notion, Figma, Miro).
• Interest in ethics, human-centered design, or regulatory frameworks.

Why Join Us?

• Help shape the workflows and documentation behind a next-generation AI automation platform.
• Learn how human processes are translated into intelligent machine operations.
• Work on high-impact, real-time systems in a collaborative and supportive remote team.

Apply Now to help us document and design the future of human-AI collaboration.