Product Data Analyst

The Product Data Analyst plays a critical role on the Technical Content team, managing product information throughout its lifecycle using our enterprise Product Information Management (PIM) system. This role supports data governance, content development, publication, and system integrations while ensuring that product data is structured and optimized for internal and external use. The ideal candidate has a strong understanding of master data best practices, experience in PIM environments, and the ability to create and manage actionable product data reporting. This role works closely with cross-functional stakeholders, internally and externally, and supports the day-to-day operations of product data management at S.P. Richards Company.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Administer and manage Product Information Management (PIM) content, including product records, attribute schemas, taxonomies, digital assets, and category hierarchies.
• Support the maintenance of system workflows, approvals, validation rules, and user role configurations.
• Collaborate with IT to support integration of PIM with internal platforms, downstream systems, and internal tools.
• Participate in system enhancements, configuration testing, and user acceptance testing (UAT).
• Oversee the complete lifecycle of product records from onboarding and enrichment to discontinuation and archival.
• Work with Merchandising, IT, and Supply Chain teams to ensure item readiness prior to product launches.
• Manage product lifecycle updates to support distribution channels and supply chain.
• Support regulatory, compliance, and sustainability data updates across the product portfolio.
• Enforce internal product data standards, attribute consistency, and classification accuracy.
• Conduct recurring audits and validation checks to ensure content integrity across all systems.
• Lead remediation efforts for data gaps, format inconsistencies, or vendor submission issues.
• Maintain documentation on data standards, naming conventions, and governance processes.
• Develop and edit product titles, marketing descriptions, specifications, and feature highlights for digital and print channels.
• Ensure consistency in formatting, brand voice, and SEO best practices.
• Manage and associate product images, documents, and videos in the PIM for optimal downstream use.
• Support and monitor the publication of product content to internal systems and external channels.
• Coordinate product data syndication to eCommerce platforms, customer portals, print catalogs, and third-party marketplaces.
• Build, maintain, and distribute dashboards and reports for product data completeness, publication status, governance exceptions, and vendor compliance.
• Support leadership with KPI tracking and root cause analysis for content issues.
• Work closely with cross-functional teams to identify reporting needs and recommend data-driven improvements to operational workflows.
• Provide input on data health metrics to improve onboarding performance and data availability across systems.
• Engage with vendors to guide data submissions, resolve formatting discrepancies, and ensure adherence to data standards.
• Collaborate with Marketing, Merchandising, IT, and Supply Chain to align content creation with business objectives.
• Deliver internal training and support to business users on PIM functionality, content workflows, and standards.

Competencies:

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

EDUCATION and/or EXPERIENCE

Language Ability: 

Ability to read and interpret documents. 

 Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages. Understanding basic algebra.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to organize and prioritize.

 None. 

 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

The noise level in the environment is moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. 

The employee is occasionally required to lift up to 10 pounds. The vision requirements include close vision, distance vision, peripheral vision and ability to adjust focus.