ServiceNow Business Analyst

Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

Job details mentioned below
Title: Business Analyst
Duration: 12+ Months
Location: Raleigh NC

Description (including, but not limited to):
Managing business analysis work or projects with distinct deliverables to a solution
Identifying and documenting business processes, issues, value levers, metrics, and capabilities
Collecting, organizing, and analyzing data
Completing analysis and documentation of as-is capabilities
Conducting interviews to gather business requirements
Conducting industry, competitive and State analyses (strategic, financial, operational), business case development, as well as market research for benchmarking
Supporting required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc.
Supporting change management and communications programs and activities
Performing PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks

Qualifications

Required Skills
Proven experience in business process analysis, requirements development, implementation, testing and documentation
Working knowledge of the application development life cycle
Strong analytical and conceptual skills
Proven working knowledge of business process improvement and process modeling
Demonstrated strong written and verbal communication skills and experience with Microsoft Suite
The ability to take complex end-user requirements to automated process workflow
Ability to work independently and with a team
Implementing business processes in ServiceNow

Additional Information

All your information will be kept confidential according to EEO guidelines.